2024 -- S 2802 SUBSTITUTE A

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LC004391/SUB A

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     STATE OF RHODE ISLAND

IN GENERAL ASSEMBLY

JANUARY SESSION, A.D. 2024

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A N   A C T

RELATING TO INSURANCE -- EXAMINATIONS

     

     Introduced By: Senator V. Susan Sosnowski

     Date Introduced: March 22, 2024

     Referred To: Senate Commerce

     (Dept. of Business Regulation)

It is enacted by the General Assembly as follows:

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     SECTION 1. Section 27-13.1-3 of the General Laws in Chapter 27-13.1 entitled

2

"Examinations" is hereby amended to read as follows:

3

     27-13.1-3. Authority, scope, and scheduling of examinations.

4

     (a) The director or any of his or her the director's examiners may conduct an examination

5

under this chapter of any company as often as the director in his or her the director's sole discretion

6

deems appropriate, but shall, at a minimum, conduct an examination of every insurer licensed in

7

this state not less frequently than once every five (5) years. In scheduling and determining the

8

nature, scope, and frequency of the examinations, the director shall consider such matters as the

9

results of financial statement analyses and ratios, changes in management or ownership, actuarial

10

opinions, reports of independent certified public accountants, and other criteria as set forth in the

11

Financial Condition Examiners’ Handbook adopted by the National Association of Insurance

12

Commissioners and in effect when the director exercises discretion under this section.

13

     (b) For purposes of completing an examination of a company under this chapter, the

14

director may examine or investigate any person, or the business of any person, in so far as the

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examination or investigation is, in the sole discretion of the director, necessary or material to the

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examination of the company.

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     (c) In lieu of an examination under this chapter of a foreign or alien insurer licensed in this

18

state, the director may accept an examination report on the company as prepared by the insurance

19

department for the company’s state of domicile or port of entry state only if:

 

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     (1) The insurance department was at the time of the examination accredited under the

2

National Association of Insurance Commissioners’ financial regulation standards and accreditation

3

program; or

4

     (2) The examination is performed under the supervision of an accredited insurance

5

department or with the participation of one or more examiners who are employed by an accredited

6

state insurance department and who, after a review of the examination work papers and report, state

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under oath that the examination was performed in a manner consistent with the standards and

8

procedures required by their insurance department.

9

     SECTION 2. Chapter 27-1 of the General Laws entitled "Domestic Insurance Companies"

10

is hereby amended by adding thereto the following sections:

11

     27-1-46. Information security program.

12

     (a) Commensurate with the size and complexity of an insurer, the nature and scope of an

13

insurer's activities, including its use of third-party service providers, and the sensitivity of the

14

nonpublic information used by the insurer or in the insurer’s possession, custody or control, each

15

domestic insurance company shall develop, implement, and maintain a comprehensive written

16

information security program, based on the insurer's risk assessment and that contains

17

administrative, technical, and physical safeguards for the protection of nonpublic information and

18

the insurer's information system. For purposes of this chapter, “information security program”

19

means the administrative, technical, and physical safeguards that an insurer uses to access, collect,

20

distribute, process, protect, store, use, transmit, dispose of, or otherwise handle, nonpublic

21

information. "Publicly available information" means any information that a licensee has a

22

reasonable basis to believe is lawfully made available to the general public from: federal, state or

23

local government records; widely distributed media; or disclosures to the general public that are

24

required to be made by federal, state or local law. “Nonpublic information” means information that

25

is not publicly available information and is:

26

     (1) Business related information of a licensee, the tampering with which, or unauthorized

27

disclosure, access, or use of which, would cause a material adverse impact to the business,

28

operations or security of the licensee;

29

     (2) Any information concerning a consumer which because of name, number, personal

30

mark, or other identifier can be used to identify such consumer, in combination with any one or

31

more of the following data elements:

32

     (i) Social security number;

33

     (ii) Driver’s license number or non-driver identification card number;

34

     (iii) Account number, credit, or debit card number;

 

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     (iv) Any security code, access code, or password that would permit access to a consumer’s

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financial account; or

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     (v) Biometric records.

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     (3) Any information or data, except age or gender, in any form or medium created by or

5

derived from a health care provider or a consumer and that relates to:

6

     (i) The past, present, or future physical, mental, behavioral health, or medical condition of

7

any consumer or a member of the consumer’s family;

8

     (ii) The provision of health care to any consumer; or

9

     (iii) Payment for the provision of health care to any consumer.

10

     (b) Objectives of information security program. An insurer's information security program

11

shall be designed to:

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     (1) Protect the security and confidentiality of nonpublic information and the security of the

13

information system;

14

     (2) Protect against any threats or hazards to the security or integrity of nonpublic

15

information and the information system;

16

     (3) Protect against unauthorized access to or use of nonpublic information, and minimize

17

the likelihood of harm to any consumer. For purposes of this section, “consumer” means an

18

individual, including, but not limited to, applicants, policyholders, insureds, beneficiaries,

19

claimants, and certificate holders, who is a resident of this state and whose nonpublic information

20

is in an insurer’s possession, custody or control; and

21

     (4) Define and periodically reevaluate a schedule for retention of nonpublic information

22

and a mechanism for its destruction when no longer needed.

23

     (c) Risk assessment. The insurer shall:

24

     (1) Designate one or more employees, an affiliate, or an outside vendor designated to act

25

on behalf of the insurer who is responsible for the information security program;

26

     (2) Identify reasonably foreseeable internal or external threats that could result in

27

unauthorized access, transmission, disclosure, misuse, alteration or destruction of nonpublic

28

information, including the security of information systems and nonpublic information that are

29

accessible to, or held by, third-party service providers. “Third-party service providers” means a

30

person, not otherwise defined as a licensee, that contracts with a licensee to maintain, process, store,

31

or otherwise is permitted access to nonpublic information through its provision of services to the

32

licensee. Third-party service providers does not include licensed insurance producers;

33

     (3) Assess the likelihood and potential damage of these threats, taking into consideration

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the sensitivity of the nonpublic information;

 

LC004391/SUB A - Page 3 of 18

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     (4) Assess the sufficiency of policies, procedures, information systems and other

2

safeguards in place to manage these threats, including consideration of threats in each relevant area

3

of the insurer's operations, including:

4

     (i) Employee training and management;

5

     (ii) Information systems, including network and software design, as well as information

6

classification, governance, processing, storage, transmission, and disposal; and

7

     (iii) Detecting, preventing, and responding to attacks, intrusions, or other systems failures;

8

and

9

     (5) Implement information safeguards to manage the threats identified in its ongoing

10

assessment, and no less than annually, assess the effectiveness of the safeguards' key controls,

11

systems, and procedures.

12

     (d) Risk management. Based on its risk assessment, the insurer shall:

13

     (1) Design its information security program to mitigate the identified risks, commensurate

14

with the size and complexity of the insurer's activities, including its use of third-party service

15

providers, and the sensitivity of the nonpublic information used by the insurer or in the insurer's

16

possession, custody or control;

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     (2) Determine which security measures listed below are appropriate and implement such

18

security measures:

19

     (i) Place access controls on information systems, including controls to authenticate and

20

permit access only to authorized individuals to protect against the unauthorized acquisition of

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nonpublic information. “Authorized individual” means an individual known to and screened by the

22

insurer, and determined to be necessary and appropriate to have access to the nonpublic information

23

held by the insurer, and the insurer’s information systems;

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     (ii) Identify and manage the data, personnel, devices, systems, and facilities that enable the

25

organization to achieve business purposes in accordance with their relative importance to business

26

objectives and the organization's risk strategy;

27

     (iii) Restrict access at physical locations containing nonpublic information only to

28

authorized individuals;

29

     (iv) Protect, by encryption or other appropriate means, all nonpublic information while

30

being transmitted over an external network and all nonpublic information stored on a laptop

31

computer or other portable computing or storage device or media;

32

     (v) Adopt secure development practices for in-house developed applications utilized by the

33

insurer and procedures for evaluating, assessing or testing the security of externally developed

34

applications utilized by the insurer.

 

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     (vi) Modify the information system in accordance with the insurer's information security

2

program;

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     (vii) Utilize effective controls, which may include multi-factor authentication procedures

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for any individual accessing nonpublic information;

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     (viii) Regularly test and monitor systems and procedures to detect actual and attempted

6

attacks on, or intrusions into, information systems;

7

     (ix) Include audit trails within the information security program designed to detect and

8

respond to cybersecurity events and designed to reconstruct material financial transactions

9

sufficient to support normal operations and obligations of the insurer;

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     (x) Implement measures to protect against destruction, loss, or damage of nonpublic

11

information due to environmental hazards, such as fire and water damage or other catastrophes or

12

technological failures; and

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     (xi) Develop, implement, and maintain procedures for the secure disposal of nonpublic

14

information in any format;

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     (3) Include cybersecurity risks in the insurer's enterprise risk management process;

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     (4) Stay informed regarding emerging threats or vulnerabilities and utilize reasonable

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security measures when sharing information relative to the character of the sharing and the type of

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information shared; and

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     (5) Provide its personnel with cybersecurity awareness training that is updated as necessary

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to reflect risks identified by the insurer in the risk assessment.

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     (e) Oversight by board of directors. If the insurer has a board of directors, the board or an

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appropriate committee of the board shall, at a minimum:

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     (1) Require the insurer's executive management or its designees to develop, implement,

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and maintain the insurer's information security program;

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     (2) Require the insurer's executive management or its designees to report in writing at least

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annually, the following information:

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     (i) The overall status of the information security program and the insurer's compliance with

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this chapter; and

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     (ii) Material matters related to the information security program, addressing issues such as

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risk assessment, risk management and control decisions, third-party service provider arrangements,

31

results of testing, cybersecurity events or violations and management's responses thereto, or

32

recommendations for changes in the information security program; and

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     (3) If executive management delegates any of its responsibilities pursuant to this section,

34

it shall oversee the development, implementation and maintenance of the insurer's information

 

LC004391/SUB A - Page 5 of 18

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security program prepared by the designee(s) and shall receive a report from the designee(s)

2

complying with the requirements of the report to the board of directors.

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     (f) Oversight of third-party service provider arrangements.

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     (1) An insurer shall exercise due diligence in selecting its third-party service provider; and

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     (2) An insurer shall take reasonable steps to request a third-party service provider to

6

implement appropriate administrative, technical, and physical measures to protect and secure the

7

information systems and nonpublic information that are accessible to, or held by, the third-party

8

service provider.

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     (g) Program adjustments. The insurer shall monitor, evaluate and adjust, as appropriate,

10

the information security program consistent with any relevant changes in technology, the sensitivity

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of its nonpublic information, internal or external threats to information, and the insurer's own

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changing business arrangements, such as mergers and acquisitions, alliances and joint ventures,

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outsourcing arrangements and changes to information systems.

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     (h) Incident response plan:

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     (1) As part of its information security program, each insurer shall establish a written

16

incident response plan designed to promptly respond to, and recover from, any cybersecurity event

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that compromises the confidentiality, integrity or availability of nonpublic information in its

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possession, the insurer 's information systems, or the continuing functionality of any aspect of the

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insurer 's business or operations;

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     (2) Such incident response plan shall address the following areas:

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     (i) The internal process for responding to a cybersecurity event;

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     (ii) The goals of the incident response plan;

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     (iii) The definition of clear roles, responsibilities and levels of decision-making authority;

24

     (iv) External and internal communications and information sharing;

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     (v) Identification of requirements for the remediation of any identified weaknesses in

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information systems and associated controls;

27

     (vi) Documentation and reporting regarding cybersecurity events and related incident

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response activities; and

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     (vii) The evaluation and revision as necessary of the incident response plan following a

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cybersecurity event.

31

     (3) If the insurer learns that a cybersecurity event has or may have occurred, the insurer, or

32

an outside vendor and/or service provider designated to act on behalf of the insurer, shall conduct

33

a prompt investigation. For purposes of this section, “cybersecurity event” means an event resulting

34

in unauthorized access to, disruption or misuse of, an information system or nonpublic information

 

LC004391/SUB A - Page 6 of 18

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stored on such information system. This does not include the unauthorized acquisition of encrypted

2

nonpublic information if the encryption, process or key is not also acquired, released, or used

3

without authorization. This also does not include an event with regard to which the insurer has

4

determined that the nonpublic information accessed by an unauthorized person has not been used

5

or released and has been returned or destroyed.

6

     (i) During the investigation, the insurer, or an outside vendor and/or service provider

7

designated to act on behalf of the insurer, shall, at a minimum, determine as much of the following

8

information as possible:

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     (A) Whether a cybersecurity event has occurred;

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     (B) Assess the nature and scope of the cybersecurity event;

11

     (C) Identify any nonpublic information that may have been involved in the cybersecurity

12

event; and

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     (D) Perform or oversee reasonable measures to restore the security of the information

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systems compromised in the cybersecurity event in order to prevent further unauthorized

15

acquisition, release or use of nonpublic information in the insurer's possession, custody or control.

16

     (ii) If the insurer learns that a cybersecurity event has or may have occurred in a system

17

maintained by a third-party service provider, and it has or may have impacted the insurer's

18

nonpublic information, the insurer shall make reasonable efforts to complete the steps set forth in

19

subsection (a) of this section or make reasonable efforts to confirm and document that the third-

20

party service provider has completed those steps.

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     (iii) The insurer shall maintain records concerning all cybersecurity events for a period of

22

at least five (5) years from the date of the cybersecurity event. The insurer shall produce those

23

records upon demand of the commissioner pursuant to chapter 13.1 of title 27 or other statutory

24

authority.

25

     (i) Annually, each insurer domiciled in this state shall submit to the commissioner a written

26

statement by April 15 certifying that the insurer is in compliance with the requirements set forth in

27

this section. Each insurer shall maintain for examination by the department all records, schedules

28

and data supporting this certificate for a period of five (5) years. To the extent an insurer has

29

identified areas, systems or processes that require material improvement, updating or redesign, the

30

insurer shall document the identification and the remedial efforts planned and underway to address

31

such areas, systems or processes. This documentation must be available for inspection by the

32

commissioner pursuant to a request under chapter 13.1 of title 27 or other statutory authority.

33

     (j) If an insurer domiciled in this state has an information security program that is prepared

34

for and in compliance with Pub. L. 104-191, 110 Stat. 1936, enacted August 21, 1996 (Health

 

LC004391/SUB A - Page 7 of 18

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Insurance Portability and Accountability Act) and related privacy, security and breach notification

2

regulations pursuant to Code of Federal Regulations, Parts 160 and 164, and Pub. L. 111-5, 123

3

Stat. 226, enacted February 17, 2009 (Health Information Technology), insurers can rely on that

4

plan to certify their compliance with subsection (i) of this section.

5

     27-1-47. Notification of a cybersecurity event.

6

     (a) Each domestic insurer shall notify the commissioner as promptly as possible but in no

7

event later than three (3) business days from a determination that a cybersecurity event has occurred

8

when either of the following criteria has been met:

9

     (1) A cybersecurity event impacting the insurer of which notice is required to be provided

10

to any government body, self-regulatory agency or any other supervisory body pursuant to any state

11

or federal law; or

12

     (2) A cybersecurity event that has a reasonable likelihood of materially harming:

13

     (i) Any consumer residing in this state; or

14

     (ii) Any material part of the normal operation(s) of the insurer.

15

     (b) The insurer shall provide any information required by this section in electronic form as

16

directed by the commissioner. The insurer shall have a continuing obligation to update and

17

supplement initial and subsequent notifications to the commissioner concerning the cybersecurity

18

event. The insurer shall provide as much of the following information as possible. The insurer

19

should indicate whether it is making claims under chapter 2 of title 38 to any of the information

20

provided. The following information shall be provided:

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     (1) Date of the cybersecurity event;

22

     (2) Description of how the information was exposed, lost, stolen, or breached, including

23

the specific roles and responsibilities of third-party service providers, if any;

24

     (3) How the cybersecurity event was discovered;

25

     (4) Whether any lost, stolen, or breached information has been recovered and if so, how

26

this recovery was achieved;

27

     (5) The identity of the source of the cybersecurity event;

28

     (6) Whether the insurer has filed a police report or has notified any regulatory, government

29

or law enforcement agencies and, if so, when such notification was provided;

30

     (7) Description of the specific types of information acquired without authorization.

31

Specific types of information consisting of particular data elements including, for example, types

32

of medical information, types of financial information or types of information allowing

33

identification of the consumer;

34

     (8) The period during which the information system was compromised by the cybersecurity

 

LC004391/SUB A - Page 8 of 18

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event;

2

     (9) The number of total consumers in this state affected by the cybersecurity event. The

3

insurer shall provide the best estimate in the initial report to the commissioner and update this

4

estimate with each subsequent report to the commissioner pursuant to this section;

5

     (10) The results of any internal review identifying a lapse in either automated controls or

6

internal procedures, or confirming that all automated controls or internal procedures were followed;

7

     (11) Description of efforts being undertaken to remediate the situation which permitted the

8

cybersecurity event to occur;

9

     (12) A copy of the insurer privacy policy and a statement outlining the steps the insurer

10

will take to investigate and notify consumers affected by the cybersecurity event; and

11

     (13) Name of a contact person who is both familiar with the cybersecurity event and

12

authorized to act for the insurer.

13

     (c) An insurer shall comply with chapter 49.3 of title 11, as applicable, and provide a copy

14

of the notice sent to consumers under that chapter to the commissioner, when an insurer is required

15

to notify the commissioner.

16

     (d) Notice regarding cybersecurity events of third-party service providers:

17

     (1) In the case of a cybersecurity event involving an insurer's nonpublic information in a

18

system maintained by a third-party service provider, of which the insurer has become aware, the

19

insurer shall treat that event as it would under subsection (a) of this section;

20

     (2) The computation of the insurer's deadlines shall begin on the day after the third-party

21

service provider notifies the insurer of the cybersecurity event or the insurer otherwise has actual

22

knowledge of the cybersecurity event, whichever is sooner;

23

     (3) Nothing in this chapter shall prevent or abrogate an agreement between an insurer and

24

another insurer, a third-party service provider or any other party to fulfill any of the investigation

25

requirements or notice requirements imposed under this section.

26

     (e) Notice regarding cybersecurity events of reinsurers to insurers:

27

     (1)(i) In the case of a cybersecurity event involving nonpublic information that is used by

28

the insurer that is acting as an assuming insurer or in the possession, custody or control of an insurer

29

that is acting as an assuming insurer and that does not have a direct contractual relationship with

30

the affected consumers, the assuming insurer shall notify its affected ceding insurers and the

31

commissioner of its state of domicile within seventy-two (72) hours of making the determination

32

that a cybersecurity event has occurred;

33

     (ii) The ceding insurers that have a direct contractual relationship with affected consumers

34

shall fulfill the consumer notification requirements imposed under chapter 49.3 of title 11,

 

LC004391/SUB A - Page 9 of 18

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("identity theft protection act of 2015"), and any other notification requirements relating to a

2

cybersecurity event imposed under this section.

3

     (2)(i) In the case of a cybersecurity event involving nonpublic information that is in the

4

possession, custody or control of a third-party service provider of an insurer that is an assuming

5

insurer, the assuming insurer shall notify its affected ceding insurers and the commissioner of its

6

state of domicile within seventy-two (72) hours of receiving notice from its third-party service

7

provider that a cybersecurity event has occurred;

8

     (ii) The ceding insurers that have a direct contractual relationship with affected consumers

9

shall fulfill the consumer notification requirements imposed under chapter 49.3 of title 11 and any

10

other notification requirements relating to a cybersecurity event imposed under this section.

11

     (f) Notice regarding cybersecurity events of insurers to producers of record.

12

     (1) In the case of a cybersecurity event involving nonpublic information that is in the

13

possession, custody or control of an insurer that is an insurer or its third-party service provider and

14

for which a consumer accessed the insurer's services through an independent insurance producer,

15

the insurer shall notify the producers of record of all affected consumers as soon as practicable as

16

directed by the commissioner.

17

     (2) The insurer is excused from this obligation for those instances in which it does not have

18

the current producer of record information for any individual consumer.

19

     SECTION 3. Chapter 27-2 of the General Laws entitled "Foreign Insurance Companies"

20

is hereby amended by adding thereto the following sections:

21

     27-2-29. Information security program.

22

     (a) Commensurate with the size and complexity of an insurer, the nature and scope of an

23

insurers activities, including its use of third-party service providers, and the sensitivity of the

24

nonpublic information used by the insurer or in the insurer’s possession, custody or control, each

25

foreign insurance company shall develop, implement, and maintain a comprehensive written

26

information security program, based on the insurer's risk assessment and that contains

27

administrative, technical, and physical safeguards for the protection of nonpublic information and

28

the insurer's information system. For purposes of this section, “information security program”

29

means the administrative, technical, and physical safeguards that an insurer uses to access, collect,

30

distribute, process, protect, store, use, transmit, dispose of, or otherwise handle nonpublic

31

information. "Publicly available information" means any information that a licensee has a

32

reasonable basis to believe is lawfully made available to the general public from: federal, state or

33

local government records; widely distributed media; or disclosures to the general public that are

34

required to be made by federal, state or local law. “Nonpublic information” means information that

 

LC004391/SUB A - Page 10 of 18

1

is not publicly available information and is:

2

     (1) Business related information of a licensee, the tampering with which, or unauthorized

3

disclosure, access or use of which, would cause a material adverse impact to the business,

4

operations or security of the licensee;

5

     (2) Any information concerning a consumer which because of name, number, personal

6

mark, or other identifier can be used to identify such consumer, in combination with any one or

7

more of the following data elements:

8

     (i) Social security number;

9

     (ii) Driver's license number or non-driver identification card number;

10

     (iii) Account number, credit or debit card number;

11

     (iv) Any security code, access code or password that would permit access to a consumer's

12

financial account; or

13

     (v) Biometric records;

14

     (3) Any information or data, except age or gender, in any form or medium created by or

15

derived from a health care provider or a consumer and that relates to:

16

     (i) The past, present or future physical, mental, behavioral health, or medical condition of

17

any consumer or a member of the consumer's family;

18

     (ii) The provision of health care to any consumer; or

19

     (iii) Payment for the provision of health care to any consumer,

20

     (b) Objectives of information security program. An insurer's information security program

21

shall be designed to:

22

     (1) Protect the security and confidentiality of nonpublic information and the security of the

23

information system.

24

     (2) Protect against any threats or hazards to the security or integrity of nonpublic

25

information and the information system;

26

     (3) Protect against unauthorized access to or use of nonpublic information, and minimize

27

the likelihood of harm to any consumer. For the purposes of this section “consumer” means an

28

individual, including, but not limited to, applicants, policyholders, insureds, beneficiaries,

29

claimants, and certificate holders who is a resident of this state and whose nonpublic information

30

is in an insurer’s possession, custody or control.; and

31

     (4) Define and periodically reevaluate a schedule for retention of nonpublic information

32

and a mechanism for its destruction when no longer needed.

33

     (c) Risk assessment. The insurer shall:

34

     (1) Designate one or more employees, an affiliate, or an outside vendor designated to act

 

LC004391/SUB A - Page 11 of 18

1

on behalf of the insurer who is responsible for the information security program;

2

     (2) Identify reasonably foreseeable internal or external threats that could result in

3

unauthorized access, transmission, disclosure, misuse, alteration or destruction of nonpublic

4

information, including the security of information systems and nonpublic information that are

5

accessible to, or held by, third-party service providers. For purposes of this section, “third-party

6

service providers” means a person, not otherwise defined as a licensee, that contracts with a licensee

7

to maintain, process, store or otherwise is permitted access to nonpublic information through its

8

provision of services to the licensee;

9

     (3) Assess the likelihood and potential damage of these threats, taking into consideration

10

the sensitivity of the nonpublic information;

11

     (4) Assess the sufficiency of policies, procedures, information systems and other

12

safeguards in place to manage these threats, including consideration of threats in each relevant area

13

of the insurer 's operations, including:

14

     (i) Employee training and management;

15

     (ii) Information systems, including network and software design, as well as information

16

classification, governance, processing, storage, transmission, and disposal; and

17

     (iii) Detecting, preventing, and responding to attacks, intrusions, or other systems failures;

18

and

19

     (5) Implement information safeguards to manage the threats identified in its ongoing

20

assessment, and no less than annually, assess the effectiveness of the safeguards' key controls,

21

systems, and procedures.

22

     (d) Risk management. Based on its risk assessment, the insurer shall:

23

     (1) Design its information security program to mitigate the identified risks, commensurate

24

with the size and complexity of the insurer's activities, including its use of third-party service

25

providers, and the sensitivity of the nonpublic information used by the insurer or in the insurer's

26

possession, custody or control;

27

     (2) Determine which security measures listed below are appropriate and implement such

28

security measures:

29

     (i) Place access controls on information systems, including controls to authenticate and

30

permit access only to authorized individuals to protect against the unauthorized acquisition of

31

nonpublic information. Authorized individual means an individual known to and screened by the

32

insurer and determined to be necessary and appropriate to have access to the nonpublic information

33

held by the insurer and its information systems;

34

     (ii) Identify and manage the data, personnel, devices, systems, and facilities that enable the

 

LC004391/SUB A - Page 12 of 18

1

organization to achieve business purposes in accordance with their relative importance to business

2

objectives and the organization's risk strategy;

3

     (iii) Restrict access at physical locations containing nonpublic information only to

4

authorized individuals;

5

     (iv) Protect, by encryption or other appropriate means, all nonpublic information while

6

being transmitted over an external network and all nonpublic information stored on a laptop

7

computer or other portable computing or storage device or media;

8

     (v) Adopt secure development practices for in-house developed applications utilized by the

9

insurer and procedures for evaluating, assessing or testing the security of externally developed

10

applications utilized by the insurer;

11

     (vi) Modify the information system in accordance with the insurer's information security

12

program;

13

     (vii) Utilize effective controls, which may include multi-factor authentication procedures

14

for any individual accessing nonpublic information;

15

     (viii) Regularly test and monitor systems and procedures to detect actual and attempted

16

attacks on, or intrusions into, information systems;

17

     (ix) Include audit trails within the information security program designed to detect and

18

respond to cybersecurity events and designed to reconstruct material financial transactions

19

sufficient to support normal operations and obligations of the insurer;

20

     (x) Implement measures to protect against destruction, loss, or damage of nonpublic

21

information due to environmental hazards, such as fire and water damage or other catastrophes or

22

technological failures; and

23

     (xi) Develop, implement, and maintain procedures for the secure disposal of nonpublic

24

information in any format;

25

     (3) Include cybersecurity risks in the insurer 's enterprise risk management process;

26

     (4) Stay informed regarding emerging threats or vulnerabilities and utilize reasonable

27

security measures when sharing information relative to the character of the sharing and the type of

28

information shared; and

29

     (5) Provide its personnel with cybersecurity awareness training that is updated as necessary

30

to reflect risks identified by the insurer in the risk assessment.

31

     (e) Oversight by board of directors. If the insurer has a board of directors, the board or an

32

appropriate committee of the board shall, at a minimum:

33

     (1) Require the insurer's executive management or its designees to develop, implement,

34

and maintain the insurer's information security program;

 

LC004391/SUB A - Page 13 of 18

1

     (2) Require the insurer's executive management or its designees to report in writing at least

2

annually, the following information:

3

     (i) The overall status of the information security program and the insurer's compliance with

4

this chapter; and

5

     (ii) Material matters related to the information security program, addressing issues such as

6

risk assessment, risk management and control decisions, third-party service provider arrangements,

7

results of testing, cybersecurity events or violations and management's responses thereto, or

8

recommendations for changes in the information security program; and

9

     (3) If executive management delegates any of its responsibilities pursuant to this section,

10

it shall oversee the development, implementation and maintenance of the insurer's information

11

security program prepared by the designee(s) and shall receive a report from the designee(s)

12

complying with the requirements of the report to the board of directors.

13

     (f) Oversight of third-party service provider arrangements.

14

     (1) An insurer shall exercise due diligence in selecting its third-party service provider; and

15

     (2) An insurer shall take reasonable steps to request a third-party service provider to

16

implement appropriate administrative, technical, and physical measures to protect and secure the

17

information systems and nonpublic information that are accessible to, or held by, the third-party

18

service provider.

19

     (g) Program adjustments. The insurer shall monitor, evaluate and adjust, as appropriate,

20

the information security program consistent with any relevant changes in technology, the sensitivity

21

of its nonpublic information, internal or external threats to information, and the insurer's own

22

changing business arrangements, such as mergers and acquisitions, alliances and joint ventures,

23

outsourcing arrangements and changes to information systems.

24

     (h) Incident response plan:

25

     (1) As part of its information security program, each insurer shall establish a written

26

incident response plan designed to promptly respond to, and recover from, any cybersecurity event

27

that compromises the confidentiality, integrity or availability of nonpublic information in its

28

possession, the insurer's information systems, or the continuing functionality of any aspect of the

29

insurer's business or operations;

30

     (2) Such incident response plan shall address the following areas:

31

     (i) The internal process for responding to a cybersecurity event;

32

     (ii) The goals of the incident response plan;

33

     (iii) The definition of clear roles, responsibilities and levels of decision-making authority;

34

     (iv) External and internal communications and information sharing;

 

LC004391/SUB A - Page 14 of 18

1

     (v) Identification of requirements for the remediation of any identified weaknesses in

2

information systems and associated controls;

3

     (vi) Documentation and reporting regarding cybersecurity events and related incident

4

response activities; and

5

     (vii) The evaluation and revision as necessary of the incident response plan following a

6

cybersecurity event.

7

     (3) If the insurer learns that a cybersecurity event has or may have occurred, the insurer, or

8

an outside vendor and/or service provider designated to act on behalf of the insurer, shall conduct

9

a prompt investigation. For the purposes of this section, “cybersecurity event” means an event

10

resulting in unauthorized access to, disruption or misuse of, an information system or nonpublic

11

information stored on such information system. This does not include the unauthorized acquisition

12

of encrypted nonpublic information if the encryption, process, or key is not also acquired, released,

13

or used without authorization. This also does not include an event with regard to which the insurer

14

has determined that the nonpublic information accessed by an unauthorized person has not been

15

used or released and has been returned or destroyed.

16

     (i) During the investigation, the insurer, or an outside vendor and/or service provider

17

designated to act on behalf of the insurer, shall, at a minimum, determine as much of the following

18

information as possible:

19

     (A) Whether a cybersecurity event has occurred;

20

     (B) Assess the nature and scope of the cybersecurity event;

21

     (C) Identify any nonpublic information that may have been involved in the cybersecurity

22

event; and

23

     (D) Perform or oversee reasonable measures to restore the security of the information

24

systems compromised in the cybersecurity event in order to prevent further unauthorized

25

acquisition, release or use of nonpublic information in the insurer's possession, custody or control.

26

     (ii) If the insurer learns that a cybersecurity event has or may have occurred in a system

27

maintained by a third-party service provider, and it has or may have impacted the insurer's

28

nonpublic information, the insurer shall make reasonable efforts to complete the steps set forth in

29

subsection (h)(3)(i) of this section or make reasonable efforts to confirm and document that the

30

third-party service provider has completed those steps.

31

     (iii) The insurer shall maintain records concerning all cybersecurity events for a period of

32

at least five (5) years from the date of the cybersecurity event. The insurer and shall produce those

33

records upon demand of the commissioner pursuant to chapter 13.1 of title 27 or other statutory

34

authority.

 

LC004391/SUB A - Page 15 of 18

1

     27-2-30. Notification of a cybersecurity event.

2

     (a) Each insurer shall notify the commissioner as promptly as possible but in no event later

3

than three (3) business days from a determination that a cybersecurity event has occurred when the

4

insurer reasonably believes that the nonpublic information involved affects two hundred fifty (250)

5

or more consumers residing in this state and that either of the following apply:

6

     (1) A cybersecurity event impacting the insurer of which notice is required to be provided

7

to any government body, self-regulatory agency or any other supervisory body pursuant to any state

8

or federal law; or

9

     (2) A cybersecurity event that has a reasonable likelihood of materially harming:

10

     (i) Any consumer residing in this state; or

11

     (ii) Any material part of the normal operation(s) of the insurer.

12

     (b) The insurer shall provide any information required by this section in electronic form as

13

directed by the commissioner. The insurer shall have a continuing obligation to update and

14

supplement initial and subsequent notifications to the commissioner concerning the cybersecurity

15

event. The insurer should indicate whether it is making claims under chapter 2 of title 38 to any of

16

the information provided. The following information shall be provided:

17

     (1) Date of the cybersecurity event;

18

     (2) Description of how the information was exposed, lost, stolen, or breached, including

19

the specific roles and responsibilities of third-party service providers, if any;

20

     (3) How the cybersecurity event was discovered;

21

     (4) Whether any lost, stolen, or breached information has been recovered and if so, how

22

this recovery was achieved;

23

     (5) The identity of the source of the cybersecurity event;

24

     (6) Whether the insurer has filed a police report or has notified any regulatory, government

25

or law enforcement agencies and, if so, when such notification was provided;

26

     (7) Description of the specific types of information acquired without authorization.

27

Specific types of information consisting of particular data elements including, for example, types

28

of medical information, types of financial information or types of information allowing

29

identification of the consumer;

30

     (8) The period during which the information system was compromised by the cybersecurity

31

event;

32

     (9) The number of total consumers in this state affected by the cybersecurity event. The

33

insurer shall provide the best estimate in the initial report to the commissioner and update this

34

estimate with each subsequent report to the commissioner pursuant to this section;

 

LC004391/SUB A - Page 16 of 18

1

     (10) The results of any internal review identifying a lapse in either automated controls or

2

internal procedures, or confirming that all automated controls or internal procedures were followed;

3

     (11) Description of efforts being undertaken to remediate the situation which permitted the

4

cybersecurity event to occur;

5

     (12) A copy of the insurer privacy policy and a statement outlining the steps the insurer

6

will take to investigate and notify consumers affected by the cybersecurity event; and

7

     (13) Name of a contact person who is both familiar with the cybersecurity event and

8

authorized to act for the insurer.

9

     (c) An insurer shall comply with chapter 49.3 of title 11, as applicable, and provide a copy

10

of the notice sent to consumers under that chapter to the commissioner, when an insurer is required

11

to notify the commissioner.

12

     (d) Notice regarding cybersecurity events of third-party service providers:

13

     (1) In the case of a cybersecurity event involving an insurer 's nonpublic information in a

14

system maintained by a third-party service provider, of which the insurer has become aware, the

15

insurer shall treat that event as it would under subsection (a) of this section;

16

     (2) The computation of the insurer's deadlines shall begin on the day after the third-party

17

service provider notifies the insurer of the cybersecurity event or the insurer otherwise has actual

18

knowledge of the cybersecurity event, whichever is sooner;

19

     (3) Nothing in this chapter shall prevent or abrogate an agreement between an insurer and

20

another insurer, a third-party service provider or any other party to fulfill any of the investigation

21

requirements imposed under § 27-1.3-5 or notice requirements imposed under this section.

22

     (e) Notice regarding cybersecurity events of reinsurers to insurers:

23

     (1)(i) In the case of a cybersecurity event involving nonpublic information that is used by

24

the insurer that is acting as an assuming insurer or in the possession, custody or control of an insurer

25

that is acting as an assuming insurer and that does not have a direct contractual relationship with

26

the affected consumers, the assuming insurer shall notify its affected ceding insurers and the

27

commissioner of its state of domicile within seventy-two (72) hours of making the determination

28

that a cybersecurity event has occurred;

29

     (ii) The ceding insurers that have a direct contractual relationship with affected consumers

30

shall fulfill the consumer notification requirements imposed under chapter 49.3 of title 11,

31

("identity theft protection act of 2015"), and any other notification requirements relating to a

32

cybersecurity event imposed under this section;

33

     (2)(i) In the case of a cybersecurity event involving nonpublic information that is in the

34

possession, custody or control of a third-party service provider of an insurer that is an assuming

 

LC004391/SUB A - Page 17 of 18

1

insurer, the assuming insurer shall notify its affected ceding insurers and the commissioner of its

2

state of domicile within seventy-two (72) hours of receiving notice from its third-party service

3

provider that a cybersecurity event has occurred;

4

     (ii) The ceding insurers that have a direct contractual relationship with affected consumers

5

shall fulfill the consumer notification requirements imposed under chapter 49.3 of title 11 and any

6

other notification requirements relating to a cybersecurity event imposed under this section.

7

     (f) Notice regarding cybersecurity events of insurers to producers of record.

8

     (1) In the case of a cybersecurity event involving nonpublic information that is in the

9

possession, custody or control of an insurer or its third-party service provider and for which a

10

consumer accessed the insurer's services through an independent insurance producer, the insurer

11

shall notify the producers of record of all affected consumers as soon as practicable as directed by

12

the commissioner.

13

     (2) The insurer is excused from this obligation for those instances in which it does not have

14

the current producer of record information for any individual consumer.

15

     SECTION 4. This act shall take effect on January 1, 2025.

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LC004391/SUB A - Page 18 of 18

EXPLANATION

BY THE LEGISLATIVE COUNCIL

OF

A N   A C T

RELATING TO INSURANCE -- EXAMINATIONS

***

1

     This act would amend the statutory provisions regarding domestic and foreign insurers and

2

insurer examinations to provide provisions with regard to cybersecurity events involving Rhode

3

Island consumers.

4

     This act would take effect on January 1, 2025.

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LC004391/SUB A

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LC004391/SUB A - Page 19 of 18