2005 -- H 6549

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LC03357

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STATE OF RHODE ISLAND

IN GENERAL ASSEMBLY

JANUARY SESSION, A.D. 2005

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A N A C T

RELATING TO HEALTH AND SAFETY -- THE LONG-TERM CARE REFORM ACT OF

2005 -- NURSING FACILITY QUALITY MONITORING AND EARLY INTERVENTION

FOR RESIDENT SAFETY

     

     

     Introduced By: Representatives Naughton, Costantino, McNamara, Corvese, and Kennedy

     Date Introduced: May 26, 2005

     Referred To: House Finance

It is enacted by the General Assembly as follows:

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     SECTION 1. The general assembly finds that safeguarding the quality of care provided to

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vulnerable and frail nursing home residents is an essential role of state government. Given the

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significance of this responsibility, the "Long-Term Care Reform Act of 2005" is enacted with the

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following purposes:

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     To clarify the roles and responsibilities, and to enhance the coordination of

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efforts, of various state entities in monitoring of nursing home quality and service

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provision.

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     To adopt federal definitions to determine severity of threat or harm to a resident,

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and to exceed federal guidelines in more promptly responding to reported

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incidences or complaints of potential harm.

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     To institute a system of nursing home financial and quality reporting to provide

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early detection of deteriorating quality of care or supervision.

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     To give the department of health the ability to focus a more intensive level of

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nursing home monitoring on those homes for which there are early indicators of

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quality of financial management concerns.

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     To provide the responsible agencies of state government with a range of potential

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interventions to be utilized in response to deteriorating nursing home care.

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     SECTION 2. Sections 23-17-12 and 23-17-12.1 of the General Laws in Chapter 23-17

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entitled "Licensing of Health Care Facilities" are hereby amended to read as follows:

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     23-17-12. Inspections -- Nursing and personal care homes. -- (a) The licensing agency

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shall make or cause to be made unannounced inspections and investigations of nursing facilities

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and residential care/assisted living facilities. The director shall establish by regulation criteria to

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determine the frequency for unannounced inspections and investigation that shall include specific

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criteria to determine the appropriate frequency of those surveys including, but not limited to,

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patient acuity, quality indicators, staff turnover, financial condition, and a facility's past

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compliance with the regulations. In no instance shall any facility with a pattern of noncompliance

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with regulations or orders, indications of marginal financial status, repeated levels of nursing

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hours per resident below the state average, or other risk factors determined to influence quality,

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receive less than two (2) surveys in addition to the annual licensing survey required by this

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chapter. Any nursing care facility which is cited for substandard care by the licensing agency

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shall be inspected on a bimonthly basis for the twelve (12) month period immediately following

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any citation. The licensing agency shall, on an annual basis, cause no less than ten percent (10%)

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of all nursing care facility surveys to be conducted, in whole or in part, on nights and/or on

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weekends. The inspections shall be conducted both as to profit and nonprofit facilities and the

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results shall be open to public inspection; however, requirements as to the fire safety code will be

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deferred in accordance with section 23-28.1-7.

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      (b) The department shall adopt regulations to assure that no employee or agent of the

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department shall be participating in or supervising an inspection of any facility to which that

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employee has any ownership, employment, or consultant arrangement. The restrictions imposed

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by the department under this subsection shall be in addition to, and not in place of, the

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requirements of chapter 36-14 of the general laws.

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      (b)(c) The licensing agency shall make or cause to be made unannounced inspections

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and/or investigations of any establishment, facility, boarding house, dormitory, however named,

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to determine whether the lodging facility should be licensed and regulated under the provisions of

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this chapter.

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      (c)(d) All members of the general assembly and any general officer of this state may

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make announced and unannounced inspections of extended care facilities, skilled nursing homes,

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intermediate care facilities, personal care homes, nursing homes, and state institutions.

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     23-17-12.1. Scope of inspections. -- Inspections and investigations shall include health,

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sanitation, nursing care, and dietary and other conditions immediately affecting the patients. The

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department shall assign responsibility for verifying compliance with licensing requirements and

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issuing renewal licenses to an individual or office independent of the inspection process. The

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department shall establish written procedures to: (a) track all deficiencies identified during and

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after the inspection and investigation processes; and (b) clearly define the internal process for

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appealing deficiency citations.

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     SECTION 3. Chapter 23-17 of the General Laws entitled "Licensing of Health Care

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Facilities" is hereby amended by adding thereto the following sections:

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     23-17-12.5. Complaints -- Nursing homes. – (a) Complaints regarding a nursing facility

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that do not constitute patient abuse, neglect or mistreatment, as regulated under chapter 23-17.8,

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shall be investigated and evaluated by the department as follows:

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     (1) The investigation and evaluation shall be made within twenty-four (24) hours if the

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department has reasonable cause to believe the patient's or resident's health or safety is in

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"immediate jeopardy"; within seven (7) days for reports – deemed by the department to be of

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"non-immediate jeopardy – high potential for harm"; within twenty-one (21) days for reports

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deemed by the department to be of "non-immediate jeopardy – medium potential for harm"; and

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within sixty (60) days for reports deemed by the department to be of "non-immediate jeopardy –

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low potential for harm."

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     (2) The investigation shall include a visit to the facility.

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     (3) Reports of complaint investigations shall be governed in accordance with chapter 23-

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17.8.

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     (b) Definitions. For purposes of this section, the following definitions shall apply:

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     (1) "Immediate jeopardy" means a situation in which the nursing facility's alleged

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noncompliance with one or more state or federal requirements or conditions has caused, or is

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likely to cause serious injury, harm, impairment or death to a resident; or shall be defined in

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accordance with 42 CFR 489 or any subsequent applicable federal regulations.

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     (2) "Non-immediate jeopardy – high potential for harm" means a situation in which a

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nursing facility's alleged noncompliance with one or more state or federal requirements or

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conditions may have caused harm that negatively impacts the individual's mental, physical and/or

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psychosocial status; or shall be defined in accordance with 42 CFR 489 or any subsequent

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applicable federal regulations.

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     (3) "Non-immediate jeopardy – medium potential for harm" means a situation in which a

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nursing facility's alleged noncompliance with one or more state or federal requirements or

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conditions has caused or may have caused harm that is of limited consequence and does not

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significantly impair the individual's mental, physical and/or psychosocial status to function; or

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shall be defined in accordance with 42 CFR 489 or any subsequent applicable federal regulations.

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     (4) "Non-immediate jeopardy – low potential for harm" means a situation in which a

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nursing facility's alleged noncompliance with one or more state or federal requirements or

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conditions may have caused mental, physical and/or psychosocial discomfort that does not

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constitute injury or damage; or shall be defined in accordance with 42 CFR 489 or any

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subsequent applicable federal regulations.

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     (c) Avoidance of conflict. The department shall establish procedures to insure that the

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prioritization and classification of complaints received in accordance with section (a) above, and

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chapter 23-17.8, shall be independent of other nursing facility regulatory functions. The

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department shall include procedures to assure that no employee or agent of the department shall

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be participating in or supervising a complaint investigation concerning any facility to which that

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employee has any ownership, employment, or consultant arrangement. The restrictions imposed

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by the department under this subsection shall be in addition to, and not in place of, the

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requirements of chapter 36-14 of the general laws.

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     (d) Interagency agreements. The department shall enter into interagency agreements with

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any other departments or agents of state government clarifying roles and responsibilities for the

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receipt and investigation of complaints regarding nursing facility care, including guidelines to

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allow an exchange of data unless such exchange is explicitly prohibited by law.

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     23-17-12.6. Independent quality monitor, quality consultant and temporary

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manager. – (a) Under the authority granted to the director in section 23-1-21 and in addition to

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the authority established in section 23-17-12.7, whenever the director determines that there is a

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deficiency in a nursing facility that constitutes immediate jeopardy to health and safety of a

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resident or residents, the director may take the following actions:

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     (1) appoint an independent quality monitor, at the facility's expense, to conduct periodic

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inspections to assess the efforts made by the nursing facility to achieve compliance with state and

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federal regulations governing nursing facilities that participate in the Medicare and medical

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assistance programs and to report its findings to the director;

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     (2) require the nursing facility to engage, at the facility's expense, an independent quality

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consultant to advise and assist the nursing facility's management to achieve and maintain

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compliance with state and federal regulations governing nursing facilities that participate in the

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Medicare and medical assistance programs and to develop and implement the nursing facility's

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quality improvement program; and/or

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     (3) require the nursing facility to engage, at the facility's expense, a temporary manager to

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achieve and maintain compliance with state and federal regulations governing nursing facilities

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that participate in the Medicare and medical assistance programs and to implement the nursing

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facility's quality improvement program.

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     (b) The appointment of a state quality monitor, and ordering the facility to hire an

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independent quality consultant or temporary manager are sanctions that may be in addition to or

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in lieu of other sanctions imposed by the state.

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     (c) Any state appointed quality monitor, or quality consultant or temporary manager hired

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by the nursing facility may not be employees of the department.

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     (d) For purposes of this section, temporary manager means any person, corporation, or

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other entity, as required to be hired by the department to manage the facility to correct

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deficiencies and address financial difficulties identified in the facility's operation.

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     (e) The director may require the hiring of a temporary manager to operate a nursing

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facility when the director determines that a nursing facility is:

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     (1) experiencing severe financial difficulties which if continued, present a substantial

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probability of financial insolvency; or

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     (2) a facility is operating in such a manner or condition that continued operation by the

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licensee, or his or her representative, presents a substantial probability of immediate jeopardy to

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the health or safety of the residents.

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     (f) The qualifications of any quality consultant or temporary manager as required under

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this section shall be approved by the department. Any quality consultant or temporary manager

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hired by the nursing facility under this section shall report on progress toward quality

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improvement to the department in a manner and format determined by the director.

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     23-17-12.7. Adverse change in financial condition. – (a) Whenever the department, or

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the department in consultation with the department of human services, determines that a nursing

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facility's financial status is of concern and determines, through inspection of the facility or

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investigation of a complaint, that incident(s), event(s) or patterns of care exist that harm or have

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the potential to result in harm or danger to the residents of a facility, the departments, acting

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jointly, may convene a meeting, as soon as possible but in no event later than ten (10) days after

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the finding(s) cited above, with the license holder and its controlling persons to communicate the

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state's concerns with respect to the operation of the facility. The license holder shall be given the

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opportunity to respond to the state's concerns and to offer explanation as to why the concerns are

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not valid or accurate.

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     (b) In the event that the explanation provided by the license holder is not found by the

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department to be adequate or otherwise satisfactory, the department shall direct the license holder

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to prepare and submit a plan of correction and remediation for the department's review and

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approval, including, but not limited to, the following elements:

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     (1) Specific targeted improvements;

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     (2) Definite deadlines for accomplishing those targeted improvements;

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     (3) Measurable standards that will be used to judge whether the targeted improvements

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have been accomplished;

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     (4) A spending plan that supports all costs associated with accomplishment of the

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targeted improvements;

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     (5) Monthly reporting of cash availability, the status of vendor payments and employee

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payrolls, and staffing levels, as metrics concerning financial status and quality of care; and

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     (6) With regard to concerns regarding resident care, and if directed by the department, a

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proposal to engage an independent quality monitor or independent quality consultant, to oversee,

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in consultation with the facility administrator and medical director, the implementation of the

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plan of correction and remediation, and to provide progress updates to the department of health.

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     (c) The department, in consultation with the department of human services, shall adopt

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regulations to implement this section. The regulations shall incorporate the criteria to measure

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financial status promulgated by the department of human services pursuant to section 40-8-19.1

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of the general laws.

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     (d) Whenever a facility's financial status is determined to be marginal, the department

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shall cause such a facility to be inspected in order to determine if financial problems are causing

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the facility to be out of compliance with nursing facility regulatory standards.

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     (e) Whenever a facility is determined to be having severe financial difficulties, the

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department shall cause the facility to have more frequent inspections and the director may, at the

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facility's expense:

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     (1) appoint an independent consultant to review the facility's management and financial

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status and make recommendations to improve the facility's financial status; or

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     (2) require the hiring of a temporary manager to take over the facility's operations.

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     (f) With the exception of the plan of correction and remediation, as allowed in subsection

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(g) below, the information obtained by the department under this section is confidential and is not

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subject to disclosure under section 38-2-2, Access to Public Records. However, upon request, the

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department shall release the information to the following who shall treat the information as

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confidential:

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     (1) the facility;

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     (2) a person other than the facility if the facility consents in writing to the disclosure;

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     (3) the state Medicaid agency responsible for rate setting of nursing facilities;

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     (4) the state long-term care ombudsman; or

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     (5) the department of attorney general.

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     (g) At the time the plan of correction and remediation is accepted by the department of

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health, it shall be considered to be a public record, and the facility shall make it, and all reports

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that follow and are related to it, available for public inspection, and shall provide a written

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summary of the plan to the residents of the facility and their families.

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     (h) The provisions in subsection (e) herein relating to the confidentiality of records do not

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apply:

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     (1) to a facility whose license has been revoked or suspended;

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     (2) to the use of the information in an administrative proceeding initiated by the

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department, including implementing enforcement actions, and in judicial proceedings relating

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thereto.

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     SECTION 4. Sections 23-17.8-1 and 23-17.8-9 of the General Laws in Chapter 23-17.8

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entitled "Abuse in Health Care Facilities" are hereby amended to read as follows:

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     23-17.8-1. Definitions. -- (a) (1) "Abuse" means:

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      (i) Any assault as defined in chapter 5 of title 11, including, but not limited to, hitting,

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kicking, pinching, slapping, or the pulling of hair; provided, however, unless it is required as an

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element of the offense charged, it shall not be necessary to prove that the patient or resident was

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injured by the assault;

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      (ii) Any assault as defined in chapter 37 of title 11;

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      (iii) Any offense under chapter 10 of title 11;

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      (iv) Any conduct which harms or is likely to physically harm the patient or resident

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except where the conduct is a part of the care and treatment, and in furtherance of the health and

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safety of the patient or resident; or

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      (v) Intentionally engaging in a pattern of harassing conduct which causes or is likely to

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cause emotional or psychological harm to the patient or resident, including but not limited to,

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ridiculing or demeaning a patient or resident, making derogatory remarks to a patient or resident

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or cursing directed towards a patient or resident, or threatening to inflict physical or emotional

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harm on a patient or resident.

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      (2) Nothing in this section shall be construed to prohibit the prosecution of any violator

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of this section under any other chapter.

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      (b) "Department" means the department of health when the incident occurs in a health

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care facility, and the department of mental health, retardation, and hospitals when the incident

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occurs in a community residence for people who are mentally retarded or persons with

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developmental disabilities.

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      (c) "Facility" means any health care facility or community residence for persons who are

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mentally retarded, or persons with developmental disabilities as those terms are defined in this

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section. "Health care facility" means any hospital or nursing facility required to be licensed under

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chapter 17 of this title, and any assisted living residence required to be licensed under chapter

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17.4 of this title, and any community residence whether privately or publicly owned.

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"Community residence" for persons who are mentally retarded or persons with developmental

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disabilities means any residential program licensed by the department of mental health,

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retardation, and hospitals which meets the definition of a community residence as defined in

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section 40.1-24-1(2) and provides services to people who are mentally retarded or persons with

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developmental disabilities.

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      (d) "High Managerial Agent" means an officer of a facility, the administrator and

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assistant administrator of the facility, the director and assistant director of nursing services, or any

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other agent in a position of comparable authority with respect to the formulation of the policies of

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the facility or the supervision in a managerial capacity of subordinate employees.

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      (e) "Mistreatment" means the inappropriate use of medications, isolation, or use of

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physical or chemical restraints:

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      (1) As punishment;

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      (2) For staff convenience;

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      (3) As a substitute for treatment or care;

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      (4) In conflict with a physician's order; or

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      (5) In quantities which inhibit effective care or treatment, or which harms or is likely to

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harm the patient or resident.

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      (f) "Neglect" means the intentional failure to provide treatment, care, goods, and services

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necessary to maintain the health and safety of the patient or resident, or the intentional failure to

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carry out a plan of treatment or care prescribed by the physician of the patient or resident, or the

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intentional failure to report patient or resident health problems or changes in health problems or

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changes in health conditions to an immediate supervisor or nurse, or the intentional lack of

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attention to the physical needs of a patient or resident including, but not limited to toileting,

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bathing, meals, and safety. No person shall be considered to be neglected for the sole reason that

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he or she relies on or is being furnished treatment in accordance with the tenets and teachings of a

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well-recognized church or denomination by a duly-accredited practitioner of a well-recognized

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church or denomination.

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      (g) "Patient" means any person who is admitted to a facility for treatment or care, while

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"resident" means any person who maintains their residence or domicile, on either a temporary or

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permanent basis, in a facility.

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      (h) "Person" means any natural person, corporation, partnership, unincorporated

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association, or other business entity.

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     (i) "Immediate jeopardy" means a situation in which the nursing facility's alleged

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noncompliance with one or more state or federal requirements or conditions has caused, or is

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likely to cause serious injury, harm, impairment or death to a resident; or shall be defined in

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accordance with 42 CFR 489 or any subsequent applicable federal regulations.

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     (j) "Non-immediate jeopardy – high potential for harm" means a situation in which a

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nursing facility's alleged noncompliance with one or more state or federal requirements or

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conditions may have caused harm that negatively impacts the individual's mental, physical and/or

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psychosocial status; or shall be defined in accordance with 42 CFR 489 or any subsequent

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applicable federal regulations.

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     (k) "Non-immediate jeopardy – medium potential for harm" means a situation in which a

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nursing facility's alleged noncompliance with one or more state or federal requirements or

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conditions has caused or may have caused harm that is of limited consequence and does not

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significantly impair the individual's mental, physical and/or psychosocial status to function; or

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shall be defined in accordance with 42 CFR 489 or any subsequent applicable federal regulations.

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     (l) "Non-immediate jeopardy – low potential for harm" means a situation in which a

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nursing facility's alleged noncompliance with one or more state or federal requirements or

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conditions may have caused mental, physical and/or psychosocial discomfort that does not

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constitute injury or damage; or shall be defined in accordance with 42 CFR 489 or any

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subsequent applicable federal regulations.

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     23-17.8-9. Duties of the directors of the department of health and the department of

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mental health, retardation, and hospitals. -- The directors of the department of health and the

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department of mental health, retardation and hospitals or their designee shall:

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      (1) Immediately notify the attorney general or his or her designee upon receipt of an oral

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or written report made pursuant to section 23-17.8-2;

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      (2) Investigate and evaluate the information reported in the reports. The investigation

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and evaluation shall be made within twenty-four (24) hours if the department has reasonable

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cause to believe the patient's or resident's health or safety is in "immediate danger from further

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abuse and neglect and jeopardy"; within seven (7) days for all other reports. deemed by the

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department to be of "non-immediate jeopardy – high potential for harm"; within twenty-one (21)

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days for reports deemed by the department to be of "non-immediate jeopardy – medium potential

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for harm"; and within sixty (60) days for reports deemed by the department to be of "non-

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immediate jeopardy – low potential for harm." The investigation shall include a visit to the

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facility, an interview with the patient or resident allegedly abused, mistreated, or neglected, a

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determination of the nature, extent, and cause or causes of the injuries, the identity of the person

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or persons responsible for the injuries, and all other pertinent facts. The determination shall be in

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writing;

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      (3) Evaluate the environment at the facility named in the report and make a written

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determination of the risk of physical or emotional injury to any other patients or residents in the

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same facility;

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      (4) Forward to the attorney general within a reasonable time after a case is initially

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reported pursuant to section 23-17.8-2, subject to subdivision (1), a summary of the findings and

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recommendations on each case;

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      (5) If the director or the director's designee has reasonable cause to believe that a patient

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or resident has died as a result of abuse, mistreatment, or neglect, immediately report the death to

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the attorney general and the office of the medical examiner. The office of the medical examiner

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shall investigate the report and communicate its preliminary findings, orally within seventy-two

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(72) hours, and in writing within seven (7) working days, to the attorney general. The office of

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the medical examiner shall also communicate its final findings and conclusions, with the basis for

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its final findings and conclusions, to the same parties within sixty (60) days;

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      (6) Promulgate any regulations that may be necessary to implement the provisions of this

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chapter;

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      (7) Maintain a file of the written reports prepared pursuant to this chapter. The written

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reports shall be confidential, but shall be released to the attorney general or to a court of

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competent jurisdiction, and may be released, upon written request and with the approval of the

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director or his or her designee, to the patient or resident, counsel, the reporting person or agency,

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the appropriate review board, or a social worker assigned to the case.

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     SECTION 5. Chapter 40-8 of the General Laws entitled "Medical Assistance" is hereby

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amended by adding thereto the following section:

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     40-8-19.1. Nursing facility financial oversight. – (a) On an annual basis, every licensed

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nursing facility participating in the medical assistance program shall file a financial statement or

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other financial information acceptable to the department with its annul cost report (BM-64) for

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the time period covered by the cost report that would provide sufficient information for the

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department to assess the facility's financial status.

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     (b) The department shall, by regulation:

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     (1) Develop, in consultation with the department of health, criteria for the financial

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statements or financial information to be submitted in lieu of the financial statement as required

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in subsection 40-8-19.1(a);

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     (2) Develop criteria for reviewing the financial statement or financial information

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submitted and assessing the financial status of facilities to determine if they have sufficient

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resources to meet operational and financial expenses and to comply with resident care and facility

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standards; and

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     (3) Establish a set of indicators or criteria that would indicate if a facility's financial status

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is marginal of if a facility is having severe financial difficulties. These criteria shall include, but

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not be limited to:

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     (i) significant operating losses for two (2) successive years;

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     (ii) frequent requests for advance on Medicaid reimbursements;

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     (iii) unfavorable working capital ratios of assets to liabilities;

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     (iv) high proportion of accounts receivable more than ninety (90) days old;

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     (v) increasing accounts payable, unpaid taxes and/or payroll related costs;

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     (vi) minimal or decreasing equity and/or reserves;

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     (vii) high levels of debt and high borrowing costs;

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     (c) Whenever a facility's financial status is determined to be marginal or to have severe

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financial difficulties, the department shall notify the director of the department of health.

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     (d) Special rate appeal pursuant to section 23-17-12.7. – The department shall file a state

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plan amendment with the U.S. Department of Health and Human Services to modify the

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principles of reimbursement for nursing facilities, to be effective on October 1, 2005, or as soon

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thereafter as is authorized by an approved state plan amendment, to assign a special prospective

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appeal rate for any facility for which, pursuant to section 23-17-12.6, the department of health has

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appointed an independent quality monitor; the department of health has required to engage an

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independent quality consultant or temporary manager; and/or the department of health pursuant to

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section 23-17-12.7 has been required to develop and implement a plan of correction and

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remediation to address concerns regarding resident care and coincident financial solvency. The

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special prospective appeal rate shall be assigned for a duration of not less than six (6) months,

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shall be based upon the additional cost of the independent quality monitor, independent quality

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consultant or temporary manager, as the case may be, or the approved spending plan set forth in

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the plan of correction and remediation, and subject to review of cost report, and subsequent

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extension at the discretion of the department, at six (6) month intervals thereafter. In calculating

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the prospective per diem, the department shall disregard the cost center ceilings for the direct

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labor and other operating expense cost centers. The department shall recoup any funds specified

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in the spending plan that have not been expended.

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     SECTION 6. Severability. If any provision of this act or the application thereof to any

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person or circumstance is held invalid, such invalidity shall not affect other provisions or

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applications of the act, which can be given effect with out the invalid provision or application,

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and to this end the provision of this act are declared to be severable.

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     SECTION 7. Reporting. On or before January 15, 2006, the director of health and the

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director of human services shall submit a report to the joint legislative committee on health care

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oversight on the implementation and effectiveness of the "Long-Term Care Reform Act of 2005."

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     SECTION 8. This act shall take effect upon passage.

     

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LC03357

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EXPLANATION

BY THE LEGISLATIVE COUNCIL

OF

A N A C T

RELATING TO HEALTH AND SAFETY -- THE LONG-TERM CARE REFORM ACT OF

2005 -- NURSING FACILITY QUALITY MONITORING AND EARLY INTERVENTION

FOR RESIDENT SAFETY

***

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     This act would clarify the roles and responsibilities of various state entities in monitoring

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of nursing home quality by providing a system of reporting to provide early detection of

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deteriorating quality.

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     This act would take effect upon passage.

     

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LC03357

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H6549