Title 27
Insurance

Chapter 2
Foreign Insurance Companies

§ 27-2-30. Notification of a cybersecurity event. [Effective January 1, 2025.]

(a) Each insurer shall notify the commissioner as promptly as possible but in no event later than three (3) business days from a determination that a cybersecurity event has occurred when the insurer reasonably believes that the nonpublic information involved affects two hundred fifty (250) or more consumers residing in this state and that either of the following apply:

(1) A cybersecurity event impacting the insurer of which notice is required to be provided to any government body, self-regulatory agency, or any other supervisory body pursuant to any state or federal law; or

(2) A cybersecurity event that has a reasonable likelihood of materially harming:

(i) Any consumer residing in this state; or

(ii) Any material part of the normal operation(s) of the insurer.

(b) The insurer shall provide any information required by this section in electronic form as directed by the commissioner. The insurer shall have a continuing obligation to update and supplement initial and subsequent notifications to the commissioner concerning the cybersecurity event. The insurer should indicate whether it is making claims under chapter 2 of title 38 to any of the information provided. The following information shall be provided:

(1) Date of the cybersecurity event;

(2) Description of how the information was exposed, lost, stolen, or breached, including the specific roles and responsibilities of third-party service providers, if any;

(3) How the cybersecurity event was discovered;

(4) Whether any lost, stolen, or breached information has been recovered and if so, how this recovery was achieved;

(5) The identity of the source of the cybersecurity event;

(6) Whether the insurer has filed a police report or has notified any regulatory, government, or law enforcement agencies and, if so, when such notification was provided;

(7) Description of the specific types of information acquired without authorization. Specific types of information consisting of particular data elements including, for example, types of medical information, types of financial information, or types of information allowing identification of the consumer;

(8) The period during which the information system was compromised by the cybersecurity event;

(9) The number of total consumers in this state affected by the cybersecurity event. The insurer shall provide the best estimate in the initial report to the commissioner and update this estimate with each subsequent report to the commissioner pursuant to this section;

(10) The results of any internal review identifying a lapse in either automated controls or internal procedures, or confirming that all automated controls or internal procedures were followed;

(11) Description of efforts being undertaken to remediate the situation that permitted the cybersecurity event to occur;

(12) A copy of the insurer privacy policy and a statement outlining the steps the insurer will take to investigate and notify consumers affected by the cybersecurity event; and

(13) Name of a contact person who is both familiar with the cybersecurity event and authorized to act for the insurer.

(c) An insurer shall comply with chapter 49.3 of title 11, as applicable, and provide a copy of the notice sent to consumers under that chapter to the commissioner, when an insurer is required to notify the commissioner.

(d) Notice regarding cybersecurity events of third-party service providers.

(1) In the case of a cybersecurity event involving an insurer’s nonpublic information in a system maintained by a third-party service provider, of which the insurer has become aware, the insurer shall treat that event as it would under subsection (a) of this section;

(2) The computation of the insurer’s deadlines shall begin on the day after the third-party service provider notifies the insurer of the cybersecurity event or the insurer otherwise has actual knowledge of the cybersecurity event, whichever is sooner;

(3) Nothing in this chapter shall prevent or abrogate an agreement between an insurer and another insurer, a third-party service provider, or any other party to fulfill any of the investigation requirements imposed under § 27-1.3-5 or notice requirements imposed under this section.

(e) Notice regarding cybersecurity events of reinsurers to insurers.

(1)(i) In the case of a cybersecurity event involving nonpublic information that is used by the insurer that is acting as an assuming insurer or in the possession, custody, or control of an insurer that is acting as an assuming insurer and that does not have a direct contractual relationship with the affected consumers, the assuming insurer shall notify its affected ceding insurers and the commissioner of its state of domicile within seventy-two (72) hours of making the determination that a cybersecurity event has occurred;

(ii) The ceding insurers that have a direct contractual relationship with affected consumers shall fulfill the consumer notification requirements imposed under chapter 49.3 of title 11 (“identity theft protection act of 2015”), and any other notification requirements relating to a cybersecurity event imposed under this section.

(2)(i) In the case of a cybersecurity event involving nonpublic information that is in the possession, custody, or control of a third-party service provider of an insurer that is an assuming insurer, the assuming insurer shall notify its affected ceding insurers and the commissioner of its state of domicile within seventy-two (72) hours of receiving notice from its third-party service provider that a cybersecurity event has occurred;

(ii) The ceding insurers that have a direct contractual relationship with affected consumers shall fulfill the consumer notification requirements imposed under chapter 49.3 of title 11 and any other notification requirements relating to a cybersecurity event imposed under this section.

(f) Notice regarding cybersecurity events of insurers to producers of record.

(1) In the case of a cybersecurity event involving nonpublic information that is in the possession, custody, or control of an insurer or its third-party service provider and for which a consumer accessed the insurer’s services through an independent insurance producer, the insurer shall notify the producers of record of all affected consumers as soon as practicable as directed by the commissioner.

(2) The insurer is excused from this obligation for those instances in which it does not have the current producer of record information for any individual consumer.