Chapter 026

2017 -- H 5620 SUBSTITUTE A Enacted 06/19/2017

A N   A C T

RELATING TO BUSINESSES AND PROFESSIONS - REAL ESTATE APPRAISAL MANAGEMENT COMPANIES

Introduced By: Representatives O`Grady, Keable, Casey, and Marshall

Date Introduced: March 01, 2017

It is enacted by the General Assembly as follows:

SECTION 1. Title 5 of the General Laws entitled "BUSINESSES AND PROFESSIONS"

is hereby amended by adding thereto the following chapter:

CHAPTER 20.9

REAL ESTATE APPRAISAL MANAGEMENT COMPANY REGISTRATION ACT

5-20.9-1. Legislative purpose.

This legislation provides the department with the statutory authority to develop and

implement registration requirements for appraisal management companies ("AMCs") in

connection with valuing properties collateralizing mortgage loans or mortgages incorporated into

a securitization or any external third party authorized either by a creditor of a consumer credit

transaction secured by a consumer's principal dwelling or by an underwriter of or other principal

in the secondary mortgage markets operating in this state as required by the Dodd-Frank Wall

Street Reform Act.

5-20.9-2. Definitions.

(a) All definitions set forth in §5-20.7-2 are herein incorporated by reference.

(b) As used in this chapter, the following terms shall have the following meanings unless

the context clearly specifies otherwise:

(1) "Appraisal" means an analysis, opinion, or conclusion relating to the nature, quality,

value, or utility of specified interests in, or aspects of, identified real estate. An appraisal may be

classified by subject matter into either a valuation or an analysis.

(i) A "valuation" is an estimate of the value of real estate or real property.

(ii) An "analysis" is a study of real estate or real property other than estimating value.

(2) "Appraisal management company" means:

(i) In connection with valuing properties collateralizing mortgage loans or mortgages

incorporated into a securitization, any external third party authorized either by a creditor of a

consumer credit transaction secured by a consumer's principal dwelling, or by an underwriter of

or other principal in the secondary mortgage markets, that oversees a network or panel of more

than fifteen (15) certified or licensed appraisers in Rhode Island or twenty-five (25) or more

nationally, excluding those appraisers who do not provide appraisal services for covered

transactions, within a given year to:

(A) Recruit, select, and retain appraisers;

(B) Contract with licensed and certified appraisers to perform appraisal assignments;

(C) Manage the process of having an appraisal performed, including providing

administrative duties such as receiving appraisal orders and appraisal reports, submitting

completed appraisal reports to creditors and underwriters, collecting fees from creditors and

underwriters for services provided, and reimbursing appraisers for services performed; or

(D) Review and verify the work of appraisers.

(ii) An appraisal management company does not include any entity that employs real

estate appraisers as employees for the performance of real estate appraisal services in a manner

consistent with federal regulations promulgated in accordance with §1473 of the Dodd-Frank

Wall Street Reform Act.

(3) "Appraisal review" means the act or process of developing and communicating an

opinion about the quality of another appraiser's work that was performed as part of an appraisal

assignment related to the appraiser's data collection, analysis, opinions, conclusions, opinion of

value, or compliance with the uUniform sStandards of pProfessional aAppraisal pPractice;

provided however, that "appraisal review" shall not include:

(i) A general examination for grammatical, typographical, or similar errors; or

(ii) A general examination for completeness, including regulatory or client requirements

as specified in an agreement that does not communicate an opinion of value.

(4) "Appraiser panel" means a group of independent fee appraisers that have been

selected by an appraisal management company to perform residential real estate appraisal

services for the appraisal management company.

(5) "Client" means any person or entity who or that contracts with, or otherwise enters

into an agreement with, an appraisal management company for the management of residential real

estate appraisal services.

(6) "Controlling person" means:

(i) An owner, officer, or director of a corporation, partnership, or other business entity

seeking to offer appraisal management services in this state; or

(ii) An individual employed, appointed, or authorized by an appraisal management

company that who has the authority to enter into a contractual relationship with clients for the

performance of appraisal management services and has the authority to enter into agreements

with independent appraisers for the performance of residential real estate appraisal services; or

(iii) An individual who possesses, directly or indirectly, the power to direct or cause the

direction of the management or policies of an appraisal management company.

(7) "Department" means the department of business regulation.

(8) "Director" means the director of the department of business regulation.

(9) "Independent fee appraiser" means:

(i) A natural person who is a state-licensed or state-certified appraiser and receives a fee

for performing an appraisal, but who is not an employee of the person engaging the appraiser; or

(ii) An organization that, in the ordinary course of business, employs state-licensed or

state-certified appraisers to perform appraisals, receives a fee for performing the appraisals and is

not subject to §1124 of the Federal Financial Institutions Reform, Recovery and Enforcement Act

of 1989 ("FIRREA")., 12 U.S.C. §3353.

(10) "Real estate appraisal services" means the practice of developing an appraisal by a

licensed or certified appraiser in conformance with the USPAP.

(11) "USPAP" mean the uUniform sStandards for pProfessional aAppraisal pPractice

published by the aAppraisal fFoundation.

5-20.9-3. Registration required for appraisal management companies.

(a) It shall be unlawful for any person or entity to act as a real estate appraisal

management company, or to directly or indirectly engage in the business of real estate appraisal

management in this state, or to advertise or hold himself, herself, or itself out as engaging in the

business of real estate appraisal management in this state, without first registering with the

department under the provisions of this chapter.

(b) A partnership, limited liability partnership, limited liability company, or corporation

that acts as an appraisal management company shall register with the department and shall renew

the registrations of its members, officers, and directors for each registration period.

(c) However, this chapter shall not be applicable to:

(1) An agency of the federal government or any state or municipal government;

(2) An appraisal management company that is a subsidiary owned and controlled by a

financial institution regulated by a federal financial institution regulatory agency, provided the

appraisal management company is in compliance with §1124 of the Federal Financial Institutions

Reform, Recovery and Enforcement Act of 1989, 12 U.S.C §3353 and any rules promulgated

pursuant to the authority granted in said §1124;

(3) Any domestic corporation, partnership, sole proprietorship, subsidiary, unit, or other

domestic business entity that exclusively employs persons in employer-employee relationships to

perform residential real estate appraisal services in accordance with USPAP in the normal course

of its business;

(4) Any individual, corporation, partnership, sole proprietorship, subsidiary, unit, or other

business entity who or that in the normal course of business enters into an agreement, whether

written or otherwise, with an independent fee appraiser for the performance of residential real

estate appraisal services shall, upon the completion of the appraisal, cosign the report with the

independent fee appraiser with whom it or the individual subcontracted for the performance of

the residential real estate appraisal service.

5-20.9-4. Requirements for registration.

(a) Appraisal management companies shall provide the following information upon

registration:

(1) Name and contact information of the entity seeking registration;

(2) Name and contact information of the controlling person for the entity;

(3) If the entity is not a corporation domiciled in this state, the name and contact

information for the company's agent for service of process in this state; and

(4) Name, address, and contact information for any individual or any corporation,

partnership, or other business entity who or that owns 10% or more of the appraisal management

company.

(b) Contact information shall include the entity's business and mailing address, telephone

number, facsimile number, and electronic mail (email) address.

(c) An appraisal management company shall certify that the following is true upon its

initial registration and upon each renewal of its registration:

(1) The registered entity has a system and process in place to verify that a person being

added to the appraiser panel of the appraisal management company holds a certification or license

in good standing in this state to perform appraisals;

(2) The registered entity has a system in place to periodically perform a quality assurance

review of the work of independent fee appraisers who or that are performing real estate appraisal

services on its behalf to ensure that appraisal services are being conducted in accordance with

USPAP; and

(3) The registered entity maintains a detailed record of each service request that it

receives for five (5) years.

(4) The registered entity maintains a system to assure that the appraiser selected for an

appraisal assignment is independent of the transaction and has the requisite education, expertise,

and experience necessary to competently complete the appraisal assignment for the particular

market and property type.

(5) The registered entity will have a system in place to ensure that real estate appraisal

services are provided independently and free from inappropriate influence and coercion under the

appraisal independence standards established under §129E of the Truth in Lending Act, 15

U.S.C. §3353, including the requirement that independent fee appraisers be compensated at a

customary and reasonable rate when the appraisal management company is providing services for

a consumer credit transaction secured by the principal dwelling of a consumer.

(d) A person, who, directly or indirectly owns more than ten percent (10%) of an

applicant, or any officer, controlling person, employee in charge, or managing principal of an

applicant, shall furnish to the department authorization for a state or national criminal history

background check. An appraisal management company that has an owner of more than ten

percent (10%), directly or indirectly, or any officer, controlling person, employee in charge, or

managing principal, who has had a license or certificate to act as an appraiser or to engage in any

activity related to the transfer of real property refused, denied, canceled, or revoked in this state

or in any other state, whether on a temporary or permanent basis or, who is not of good moral

character as determined by the director, shall not be eligible for licensure.

5-20.9-5. Consent to service of process.

Every applicant for registration under this chapter who or that is not a resident of this

state shall submit with the application an irrevocable consent that service of process in any action

against the applicant arising out of the applicant's activities as an appraisal management company

may be made by delivery of the process on the director. In addition, each application for

registration must submit the name and address of its registered agent that is located in this state.

5-20.9-6. Retention of records.

(a) Each appraisal management company shall maintain for five (5) years all business

records, either in electronic or paper format, relating to each request for an appraisal service that

the appraisal management company has received and to the appraiser who performs the appraisal

service for the appraisal management company.

(b) The department may inspect these records periodically without prior notice and may

also inspect these records whenever the department determines that they are pertinent to an

investigation of any specific complaint against an appraisal management company.

(c) Each appraisal management company must notify the department in writing of any

change of business name or address within ten (10) calendar days.

5-20.9-7. Initial registration, renewals, forms and fees.

(a) An applicant for registration as an appraisal management company shall submit to the

department an application on forms prescribed by the department and pay the required fee(s).

(b) The fees for initial registration, renewal, and late renewals shall be determined by the

director and established by regulation.

(c) Every appraisal management company that desires to renew a registration for the next

term shall apply for the renewal of the registration upon a form furnished by the director and

containing information that is required by this chapter. Renewal of a registration is subject to the

same provisions as the initial registration.

(d) The department shall receive applications for registration for initial licensing and

renewal and establish administrative procedures for processing applications and issuing and

renewing registrations.

(e) The department shall have the authority to assess and collect from registered entities,

the AMC federal registry fee in any amount assessed by the appraisal subcommittee of the

Federal Financial Institutions Examination Council or its successor entity, and transmit the fee to

the to the Federal Financial Institutions Examinations Council.

(f) A federally regulated appraisal management company operating in this state shall

report to the department any information necessary for the department to assess, collect, and

forward the AMC Ffederal Rregistry Ffee in any amount assessed by the appraisal subcommittee

of the Federal Financial Institutions Examination Council or its successor entity.

5-20.9-8. Expiration of registration.

A registration granted by the department pursuant to this chapter shall be valid for two

(2) years from the date on which it is issued.

5-20.9-9. Grounds for denial, suspension or revocation of registration.

(a) The department may deny, censure, suspend, or revoke a registration of an appraisal

management company issued under this chapter, levy fines or impose civil penalties not to exceed

five thousand dollars ($5,000) per violation, if in the opinion of the department, an appraisal

management company is attempting to perform, has performed, or has attempted to perform any

of the following acts:

(1) The appraisal management company has filed an application for registration that, as

of its effective date or as of any date after filing, contained any statement that, in light of the

circumstances under which it was made, is false or misleading with respect to any material fact;

(2) The appraisal management company has violated or failed to comply with any

provision of this chapter, or any rule adopted by the department;

(3) The appraisal management company is permanently or temporarily enjoined by any

court of competent jurisdiction from engaging in or continuing any conduct or practice involving

any aspect of the real estate appraisal management business;

(4) The appraisal management company or a controlling person thereof is the subject of

an order of the department or any other state appraiser regulatory agency denying, suspending, or

revoking that person's license as a real estate appraiser;

(5) The appraisal management company acted as an appraisal management company

while not properly registered with the department;

(6) The appraisal management company has failed to pay the proper filing or renewal fee

under this chapter;

(7) The appraisal management company has demonstrated incompetence,

untrustworthiness, or conduct or practices that render the applicant unfit to perform appraisal

management services; or

(8) The appraisal management company has committed any of the prohibited practices set

forth in this chapter or in the department's regulations.

(b) The department shall provide written notice of the denial, suspension, or revocation of

a registration under this chapter. Any party aggrieved by the department's decision regarding

registration issuance or renewal may, within ten (10) days of the decision, appeal the matter to the

director by submitting a written request for a formal hearing to be conducted in accordance with

the provisions of §5-20.9-17.

5-20.9-10. Owner requirements.

(a) An appraisal management company applying for a registration in this state may not be

owned or controlled by a person if such person has had a license or certification to act as an

appraiser denied or revoked in this state or in any other state, or who is not of good moral

character as determined by the director.

(b) Each owner or controlling person of an appraisal management company in this state

shall certify to the department that such person has never had a license to act as an appraiser

denied, suspended, or revoked in this state or in any other state.

5-20.9-11. Controlling person and review appraiser employees.

(a) Each appraisal management company applying to the department for a registration in

this state shall designate one controlling person that who will be the principal contact for all

communication between the department and the appraisal management company.

(b) Any employee of the appraisal management company that who has the responsibility

to review the work of independent fee appraisers must have a current USPAP certification.

5-20.9-12. Verification of appraiser licensure or certification.

An appraisal management company registered in this state pursuant to this chapter may

not enter into contracts or agreements with an independent fee appraiser for the performance of

residential real estate appraisal services unless that person is licensed or certified and in good

standing pursuant to the chapter 20.7 of title 5.

5-20.9-13. Appraiser independence.

(a) It shall be unlawful for any employee, director, officer, or agent of an appraisal

management company registered in this state to influence or attempt to influence the

development, reporting, or review of an appraisal through coercion, extortion, collusion,

compensation, instruction, inducement, intimidation, bribery, or in any other manner. Examples

of unlawful influence include, but are not limited to:

(1) Withholding or threatening to withhold timely payment for an appraisal except in

cases of breach of contract or substandard performance of services;

(2) Withholding or threatening to withhold future business for an independent appraiser,

or demoting or terminating or threatening to demote or terminate an independent appraiser;

(3) Expressly or impliedly promising future business, promotions, or increased

compensation for an independent appraiser;

(4) Conditioning the request for an appraisal service or the payment of an appraisal fee or

salary or bonus on the opinion, conclusion, or valuation to be reached, or on a preliminary

estimate or opinion requested from an independent appraiser;

(5) Requesting that an independent appraiser provide an estimated, predetermined, or

desired valuation in an appraisal report, or provide estimated values or comparable sales at any

time prior to the independent appraiser's completion of an appraisal service;

(6) Providing to an independent appraiser an anticipated, estimated, encouraged, or

desired value for a subject property or a proposed or target amount to be loaned to the borrower,

except that a copy of the sales contract for purchase transactions may be provided;

(7) Providing to an independent appraiser, or any entity or person related to the appraiser,

stock or other financial or non-financial benefits;

(8) Removing an appraiser from a list of qualified appraisers, or adding an appraiser to an

exclusionary list of disapproved appraisers, in connection with the influencing or attempting to

influence an appraisal. This prohibition does not preclude the management of appraiser lists for

bona fide administrative or quality-control reasons based on written policy;

(9) Obtaining, using, or paying for a second or subsequent appraisal or ordering an

automated valuation model in connection with a mortgage financing transaction unless there is a

reasonable basis to believe that the initial appraisal was flawed or tainted and such basis is clearly

and appropriately noted in the loan file, or unless such appraisal or automated valuation model is

done pursuant to a bona fide pre-funding or post-funding appraisal review or quality control

process; or

(10) Any other act or practice that impairs or attempts to impair an appraiser's

independence, objectivity, or impartiality.

(b) Nothing in subsection (a) of this section shall be construed as prohibiting the appraisal

management company from requesting that an independent fee appraiser:

(1) Consider additional property information;

(2) Provide additional information about the basis for a valuation; or

(3) Correct objective factual errors in an appraisal report.

5-20.9-14. Prohibited practices.

An appraisal management company registered in this state shall not:

(a) Require an independent fee appraiser to collect the appraisal fee from a borrower,

homeowner, or other person;

(b) Require an independent fee appraiser to provide the company with the appraiser's

digital signature;

(c) Alter, amend, or change an appraisal report submitted by an independent fee appraiser

in any fashion, including removing the appraiser's signature or adding information to or removing

information from the report;

(d) Transmit an appraisal to the appraisal management company's client if the appraisal

has been altered in any fashion after it was transmitted to the appraisal management company; or

(e) Require an independent fee appraiser to sign any indemnification agreement that

would require the independent fee appraiser to defend and hold harmless the appraisal

management company or any of its agents, employees, or independent contractors for any

liability, damage, losses, or claims arising out of the services performed by the appraisal

management company.

5-20.9-15. Adjudication of disputes between an appraisal management company and

an appraiser.

(a) Except within the first thirty (30) days after an independent appraiser is added to the

appraiser panel of an appraisal management company, an appraisal management company may

not remove an appraiser from its appraiser panel, or otherwise refuse to assign requests for real

estate appraisal services to an independent appraiser without:

(1) Notifying the appraiser in writing of the reasons why the appraiser is being removed

from the appraiser panel of the appraisal management company, including the alleged statutory or

USPAP violation, if any; and

(2) Providing an opportunity for the appraiser to respond to the notification of the

appraisal management company.

(b) An appraiser that is removed from the appraiser panel of an appraisal management

company for alleged illegal conduct, violation of the USPAP, or violation of state licensing

statutes, may file a complaint with the department for a review of the decision of the appraisal

management company. The review of the department in any such case is limited to determining

whether the appraisal management company has complied with subsection (a) of this section and

whether the appraiser has committed a violation of state law, state licensing standards, or a

violation of the USPAP.

(c) If, after opportunity for hearing and review, the department determines that an

appraisal management company acted improperly in removing an appraiser from the appraiser

panel, or that an appraiser did not commit a violation of law, a violation of the USPAP, or a

violation of state licensing standards, the department may order that an appraiser be restored to

the appraiser panel of the appraisal management company that was the subject of the complaint,

or impose any other administrative penalties set forth in regulations.

(d) Hearings will be conducted in accordance with §5-20.9-17, chapter 35 of title 42, and

the department's rules of procedure for administrative hearings.

5-20.9-16. Investigations.

(a) If the department has reasonable grounds to believe that an appraisal management

company has violated the provisions of this chapter or that facts exist that would be the basis for

an order against an appraisal management company, the department may at any time investigate

or examine the books, accounts, records, and files of any registrant or other person relating to the

complaint or matter under investigation. The department may require any registrant or other

person to submit a criminal history record check in connection with any examination or

investigation. Refusal to submit the requested criminal history record check shall be grounds for

disciplinary action. The reasonable cost of this investigation or examination shall be charged

against the registrant.

(b) The department shall have the power to issue subpoenas requiring the attendance of

persons and the production of papers and records before the department in any hearing,

investigation, inquiry, or other proceeding conducted by it. Upon the production of any papers,

records, or documents, the department shall have the power to authorize true copies thereof to be

substituted in the permanent record of the matter in which the books, records, or documents shall

have been introduced in evidence.

(c) The department may from time to time conduct routine examinations of the books and

records of an appraisal management company registered with the department in order to

determine the compliance with this chapter and any rules promulgated thereunder.

5-20.9-17. Order to cease and desist.

(a) If the director has reason to believe that any person, firm, corporation, or association

is conducting any activities requiring registration under this chapter without obtaining registration

or, after the denial, suspension, or revocation of a registration conducts any activities requiring

registration under this chapter, the department may issue an order to that person, firm,

corporation, or association commanding them to appear before the department at a hearing to be

held no sooner than ten (10) days nor later than twenty (20) days after issuance of that order to

show cause why the department should not issue an order to that person to cease and desist from

any violations of this chapter.

(b) The order to show cause may be served on any person, firm, corporation, or

association named in the order in the same manner that summons in a civil action may be served,

or by mailing a copy of the order to that person at any address at which he or she has done

business or at which he or she lives. If, upon that hearing, the department is satisfied that the

person is in fact violating any provision of this chapter, the department may order that person, in

writing, to cease and desist from that violation.

(c) All hearings shall be governed in accordance with chapter 35 of title 42, the

"administrative procedures act." If that person fails to comply with an order of the department

after being afforded a hearing, the superior court has jurisdiction upon complaint of the

department to restrain and enjoin that person from violating this chapter.

5-20.9-18. Hearing before revocation or suspension; Refusal of registration.

(a) Before refusing to issue a registration or suspending or revoking a registration, the

director shall notify the applicant or registrant of his or her intended action and the grounds for

the action. The applicant or registrant may, within twenty (20) days, file with the director a

request for a hearing setting out an answer to the grounds specified in the notification. The

director shall consider the answer and set a date for the hearing, notifying the applicant or

registrant of that date at least twenty (20) days prior to the hearing date.

(b) Before refusing to issue a registration or suspending or revoking a registration upon

the verified written complaint of any person setting out a cause of action under this chapter, the

director shall, in writing, notify the accused applicant or registrant of its receipt of the complaint,

enclosing a copy of the complaint. The accused applicant or registrant shall, within twenty (20)

days, file with the department its answer to the complaint or complaints.

(c) The department shall transmit a copy of the answer to the complainant or

complainants and set a time and place for a hearing, which shall be at least twenty (20) days prior

to the hearing date.

(d) All notices and answers required or authorized to be made or filed under this section

shall be satisfied by personal service on the controlling person of the registrant, or the registrant's

agent for service of process in this state, or by sending the notice to the controlling person of the

registrant or to the applicant to the last known address on file with the department. If served

personally, the time runs from the date of service; if served by mail, from the postmarked date of

the letter enclosing the document.

(e) The director shall render a decision on any application or complaint after the final

hearing in the matter and shall immediately notify the parties to the proceedings, in writing, of its

rulings, orders, or decisions. If the matter contained in the complaint has been filed or made a part

of a case pending in any court in this state, the director may then withhold its decision until the

court action has been concluded.

(f) Hearings shall be held in accordance with rules promulgated by the department in

conformity with the provisions of the administrative procedures act, chapter 35 of title 42

("APA"). Any party aggrieved by a final administrative decision of the director may appeal the

decision in accordance with the provisions of the APA.

5-20.9-19. Rulemaking authority.

The department shall create and adopt rules which promote and effectuate the purposes of

this chapter.

SECTION 2. This act shall take effect on July 1, 2018.

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LC001745/SUB A

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