Chapter 346 |
2016 -- S 2864 SUBSTITUTE A AS AMENDED Enacted 07/06/2016 |
A N A C T |
RELATING TO PUBLIC UTILITIES AND CARRIERS -- TRANSPORTATION NETWORK COMPANY SERVICES |
Introduced By: Senators Goodwin, and Miller |
Date Introduced: March 31, 2016 |
It is enacted by the General Assembly as follows: |
SECTION 1. Title 39 of the General Laws entitled "PUBLIC UTILITIES AND |
CARRIERS" is hereby amended by adding thereto the following chapter: |
CHAPTER 14.2 |
TRANSPORTATION NETWORK COMPANY SERVICES |
39-14.2-1. Definitions. -- Terms in this chapter shall be construed as follows, unless |
another meaning is expressed or is clearly apparent from the language or context: |
(1) "Active TNC driver" means a TNC driver who has provided at least one prearranged |
ride through the TNC in the preceding ninety (90) days. |
(2) "Administrator" means the administrator of the division of public utilities and |
carriers. |
(3) "Digital network" means any online-enabled technology application service, website, |
or system offered or utilized by a transportation network company that enables the |
prearrangement of rider transportation with transportation network company drivers. |
(4) "Division" means the division of public utilities and carriers. |
(5) "Partner" or "partnering" means the act of a TNC operator agreeing to the terms and |
conditions set forth by a TNC for access to the TNC's digital network for the purpose of being |
connected to potential TNC riders seeking TNC services. |
(6) "Person" means and includes any individual, partnership, corporation, or other |
association of individuals. |
(7) "Personal vehicle" means a vehicle that is used by a transportation network company |
driver and is: |
(i) Designed to hold no more than seven (7) individuals, including the driver; |
(ii) Owned, leased, or otherwise authorized for use by the individual; and |
(iii) Not a jitney, as defined in §39-13-1; a taxicab or limited public motor vehicle, as |
defined in §39-14-1; a public motor vehicle, as defined in §39-14.1-1; or a common carrier as |
defined in title 39. |
(8) "Transportation network company" or "TNC" means an entity licensed by the division |
pursuant to this chapter that uses a digital network to connect transportation network company |
riders to transportation network operators who provide prearranged rides. A transportation |
network company shall not be deemed to control, direct, or manage the personal vehicles or |
transportation network company drivers that connect to its digital network, except where agreed |
to by written contract. |
(9) "Transportation network company affiliation placard" or "TNC affiliation placard" |
means a recognizable logo or decal issued by the TNC used to identify personal vehicles |
whenever such a vehicle is available to provide, or is providing, TNC services. |
(10) "Transportation network operator" or "TNC operator" or "TNC driver" means an |
individual who: |
(i) Receives connections to potential riders and related services from a transportation |
network company in exchange for payment of a fee to the transportation network company; and |
(ii) Uses a personal vehicle to offer or provide a prearranged ride to TNC riders upon |
connection through a digital network controlled by a transportation network company in |
exchange for compensation or payment of a fee. |
(11) "Transportation network company (TNC) rider" or "rider" means an individual or |
persons who uses a transportation network company's digital network to connect with a |
transportation network driver who provides prearranged rides to the rider in the driver's personal |
vehicle between points chosen by the rider. |
(12) "Transportation network company services" or "prearranged ride" means the |
provision of transportation by a TNC driver to a TNC rider beginning when a TNC driver accepts |
a TNC rider's request for a ride made only through a digital network controlled by a |
transportation network company (TNC), continuing while the TNC driver transports the |
requesting TNC rider(s), and ending when the last requesting TNC rider(s) departs from the |
personal vehicle. TNC services and prearranged rides do not include transportation provided |
using a jitney, as defined in §39-13-1; a taxicab or limited public motor vehicle, as defined in |
§39-14-1; a public motor vehicle, as defined in §39-14.1-1; a common carrier as defined in title |
39, or a regional transportation provider. TNC services and prearranged rides do not include a |
shared-expense carpool or vanpool arrangement or service. |
39-14.2-2. Not other carriers.-- (a) TNCs or TNC drivers are not common carriers, as |
defined in title 39; jitneys, as defined in §39-13-1; taxicabs or limited public motor vehicles, as |
defined in §39-14-1; or public motor vehicles, as defined in §39-14.1-1. |
(b) A TNC driver shall not be required to register the vehicle such driver uses for |
prearranged rides as a commercial or for-hire vehicle. |
39-14.2-3. Powers of division. -- (a) Every person operating a licensed transportation |
network company or operating as a licensed transportation network company operator is declared |
to be subject to the jurisdiction of the division of public utilities and carriers. The division may |
prescribe rules and regulations consistent with this chapter that are necessary to assure adequate, |
safe, and compliant service under this chapter. The division is further authorized to conduct |
investigations into complaints; conduct investigations initiated on its own; and to hold hearings |
as it deems necessary to fulfill the proper administration of this chapter. |
(b) The division shall require transportation network companies to establish and |
implement a written policy capping dynamic pricing during disasters and relevant states of |
emergency and make this policy available on its website or application. |
39-14.2-4. Audit procedures.-- (a) For the sole purpose of verifying that a TNC is in |
compliance with the requirements of this chapter and no more often than annually, the division |
shall have the right to visually inspect a sample of records that the TNC is required to maintain. |
The sample shall be chosen randomly by the division in a manner agreeable to both parties. The |
audit shall take place at a mutually agreed upon location in Rhode Island. Any record furnished to |
the division may exclude information that would tend to identify specific drivers or riders. |
(b) In addition to the provisions of subsection (a), in response to a specific complaint |
against any TNC driver, or upon reasonable suspicion that a violation of this chapter has |
occurred, the division is authorized to inspect records held by the TNC that are necessary to |
investigate and resolve the complaint. Any record furnished to the division and may exclude |
information that would tend to identify specific drivers or riders, unless the identity of a driver or |
rider is relevant to the complaint. |
(c) Any records inspected by the division under this chapter shall be held confidential by |
the division and are not subject to disclosure to a third party by the division without prior written |
consent of the TNC, and are exempt from disclosure under the Rhode Island Access to Public |
Records Act, chapter 2 of title 38. Nothing in this section shall be construed as limiting the |
applicability of any other exemptions under the Rhode Island Access to Public Records Act, |
chapter 2 of title 38. |
39-14.2-5. Permit required of transportation network company.-- (a) No person shall |
operate a TNC in the state until that person shall have applied for and obtained a permit from the |
division; provided, that any transportation network company operating in the state before the |
effective date of this chapter may continue to operate in the state until the division creates a |
permit process as required pursuant to this section, and provides a reasonable period in which to |
apply and obtain a permit. |
(b) No application for a permit may be granted or renewed unless the division determines |
that, at a minimum, each applicant for a permit has verified the following: |
(1) That the applicant has a sufficient oversight process in place to ensure that every |
vehicle providing transportation network services through its digital network possesses adequate |
insurance coverage; |
(2) That the applicant has submitted to the division information on the internal or third- |
party background check entity and its data collection process to ensure compliance with the |
requirements established in §39-14.2-7 (b) and (c). The required information and the process for |
submitting such information shall be established through regulations promulgated by the division; |
(3) That the applicant has sufficient oversight processes in place to ensure that each TNC |
driver using the applicant's digital network: |
(i) Has submitted to a background check conducted by the applicant that includes a |
review of local and national criminal records, sex offender records, and driving records associated |
with each driver; and |
(ii) Submitted the application requirement of §39-14.2-7(b)(1). |
(c) The application fee and annual renewal fee shall be five thousand dollars ($5,000) for |
a TNC with fewer than 50 active TNC drivers; ten thousand dollars ($10,000) for a TNC with at |
least 50, but fewer than 200, active TNC drivers; and thirty thousand dollars ($30,000) for a TNC |
with at least 200 active TNC drivers at the time of application or permit renewal and only after |
the division satisfactorily determines that the applicant meets the requirements for a TNC set |
forth in this chapter, and as set forth in any rules or regulations promulgated in accordance with |
§39-14.2-3. |
(d) All permits issued under this section shall be renewed before the close of business on |
December 31 of each calendar year. All revenue collected under this section shall be deposited |
into the transportation network services reserve account as provided in §39-14.2-6. |
(e) Permits issued under this chapter shall not be transferred without the consent of the |
division. |
(f) The sale or other transfer of a controlling percentage of the capital stock or |
membership interests of a TNC, whether by merger, stock sale, or otherwise, or the sale or |
transfer of more than fifty percent (50%) of the value of the assets of a TNC, shall be deemed a |
change of control, not a transfer, and shall not be subject to the restrictions in subsection (d). The |
phrase "controlling percentage" means the ownership of, and the right to vote, stock or interests |
possessing more than fifty percent (50%) of the total, combined voting power of all classes of |
TNC's capital stock or interests issued, outstanding, and entitled to vote for the election of |
directors. |
39-14.2-6. Transportation network services administrative reserve account- |
recovery of administration and enforcement expenses. -- There is hereby created a fund to be |
known as the transportation network services administration reserve account, a restricted-use |
account within the division of public utilities and carriers. Such account, hereinafter referred to as |
the "fund", shall be used for the purpose of providing the financial means for the division to fulfill |
its regulatory oversight of this chapter; enforcing relevant sections of this chapter; and any other |
administrative expense deemed necessary by the administrator. |
39-14.2-7. Transportation network company operators or TNC operators, TNC |
drivers.-- (a) No individual shall provide TNC services or transport TNC riders in a personal |
vehicle until the individual shall have first submitted to required, periodic background checks |
conducted through the TNC in accordance with subsection (b). |
(b) Prior to permitting an individual to accept trip requests through its digital network, a |
TNC shall: |
(1) Require the individual to submit an application to the TNC. The application shall |
include the individual's name; address; age; driver's license number; photocopy or electronic |
copy of the driver's license; motor-vehicle registration for the personal vehicle that the individual |
intends to use to provide prearranged rides; automobile liability insurance; and other information |
as may be required by the TNC. |
(2) Conduct, or have a third party accredited by the National Association of |
Professional Background Screeners conduct, a local and national criminal background check |
for each applicant that shall include: |
(i) Multi-state/multi-jurisdictional criminal records locator or other similar commercial |
nationwide database with validation (primary source search); and |
(ii) Dru Sjodin National Sex Offender Public Website; and |
(3) Obtain and review, or have a third party obtain and review, a driving history research |
report for such driving applicant. |
(c) The TNC shall certify that the required background checks verify that the applicant |
meets the following criteria: |
(1) Has not had more than three (3) moving violations in the prior three-year (3) period, |
or one of the following major violations in the prior three-year (3) period: |
(i) Attempting to evade the police; |
(ii) Reckless driving or driving on a suspended; or |
(iii) Revoked license; |
(2) Has not, in the past seven (7) years, been convicted of or pleaded nolo contendere to |
any of the following: |
(i) Driving under the influence of drugs or alcohol; |
(ii) Felony fraud; |
(iii) Sexual offenses; |
(iv) Use of a motor vehicle to commit a felony; |
(v) Felony crimes involving property damage and/or theft; or |
(vi) Acts of violence or felony acts of terror; |
(3) Is not a match in the Dru Sjodin National Sex Offender Public Website; |
(4) Possesses a valid driver's license; |
(5) Possesses proof of registration for the motor vehicle to be used to provide prearranged |
rides or TNC services; |
(6) Possesses proof of automobile liability insurance, that satisfies the financial- |
responsibility requirement for a motor vehicle under §31-47-2(13)(i)(A), for the motor vehicle(s) |
to be used to provide prearranged rides or TNC services; and |
(7) Is at least nineteen (19) years of age. |
(d) TNC operators may be affiliated with or may "partner" with more than one properly |
permitted transportation network company to provide TNC services. |
39-14.2-8. Solicitation and acceptance of TNC service requests.-- TNC operators shall |
be strictly prohibited from soliciting or accepting so-called "street hails." |
39-14.2-9. Vehicles to be utilized to provide TNC services.-- TNC operators may |
utilize a personal vehicle to provide licensed TNC services, provided: |
(1) The vehicle is owned by, leased to, or otherwise authorized by the legal owner/lessee |
to be used by a TNC operator to provide TNC services: and |
(2) The vehicle is no older than fifteen (15) model years old and is designed to hold no |
more than seven (7) individuals, including the driver; and |
(3) The vehicle meets the vehicle-safety inspection requirements for a private motor |
vehicle in Rhode Island, or the state in which the vehicle is registered, performed by a facility |
licensed by the state to conduct such inspections, and shall display an according inspection sticker |
on the vehicle's windshield if required to do so by applicable law; and |
(4) The vehicle shall have met or surpassed sanitary/acceptability standards established |
by the TNC with which the TNC operator has "partnered"; and |
(5) It shall be prohibited for a TNC operator to connect to a TNC's digital network for the |
purpose of accepting solicitations and providing TNC services in a personal vehicle other than a |
personal vehicle that the TNC operator has registered with the TNC pursuant to §39-14.2-11. |
39-14.2-10. Electronic identification of TNC vehicles and drivers by TNC.-- The |
TNC's digital network shall display to passengers requesting TNC services a picture of the TNC |
driver and the license plate number of the vehicle to be used to provide the requested services |
before the passenger enters the TNC operator's vehicle. |
39-14.2-11. Transportation network affiliation placards required.-- (a) No personal |
vehicle shall be utilized to provide TNC services until the TNC operator intending to utilize a |
personal vehicle to provide such TNC services has first registered the vehicle with the TNC and |
the owner has been issued by the TNC a transportation network affiliation placard. |
(b) TNC operators shall be required to display the transportation network affiliation |
placard in a conspicuous place on the personal vehicle at all times when connected to a TNC's |
digital network. |
39-14.2-12. Fare charged for TNC services provided.-- (a) On behalf of a TNC |
operator, a TNC may charge a fare for the transportation services provided to the passengers; |
provided that, if a fare is charged, the TNC shall disclose to the riders the fare or fare calculation |
method on its website or within the digital network. |
(b) The TNC shall provide the potential rider with the option to receive a reasonably |
accurate estimate of the expected total fare before the passenger enters the TNC operator's |
personal vehicle. |
(c) Fares for TNC services shall not be paid in cash. Any payment for TNC services shall |
be made only electronically using the TNC's digital network or other application. |
39-14.2-13. Rights of TNC riders.-- (a) Within a reasonable period of time following the |
completion of a TNC service trip, a TNC shall transmit an electronic receipt to the rider that lists: |
(1) The origin and destination of the trip; |
(2) The total time and distance of the trip; and |
(3) An itemization of the total fare paid, including any additional surcharges. |
(b) A TNC shall be prohibited from disclosing a TNC rider's personally identifiable |
information to a third party, unless: |
(1) Disclosure is pursuant to the publicly disclosed terms of the TNC's privacy policy or |
another consent mechanism to which the rider consents; |
(2) Disclosure is required by a legal obligation; or |
(3) Disclosure is required to protect or defend the terms of use of the service or to |
investigate violations of those terms. In addition to the foregoing, a TNC shall be permitted to |
share a rider's name and/or telephone number with the TNC operator providing prearranged rides |
or TNC services to such passenger in order to facilitate correct identification of the rider by the |
TNC operator or to facilitate communication between those two (2) parties. |
(c) A TNC rider shall be afforded all of the anti-discrimination protections provided in |
§39-14.2-21. |
39-14.2-14. Proof of financial responsibility of transportation network companies.-- |
(a) On or before ninety (90) days after the effective date of this chapter and thereafter, TNC |
drivers, or a TNC on the driver's behalf, shall maintain primary automobile insurance that: |
(1) Recognizes that the driver is a transportation network company driver or otherwise |
uses a vehicle to transport riders for compensation and covers the driver: |
(i) While the driver is logged on to the transportation network company's digital network; |
or |
(ii) While the driver is engaged in a prearranged ride or providing transportation network |
company services. |
(b) The following automobile liability insurance requirements shall apply during the time |
a TNC driver is logged into the TNC's digital network and available to receive requests for |
transportation but is not providing prearranged rides: |
(1) Primary automobile liability insurance in the amount of at least fifty thousand dollars |
($50,000) for death and bodily injury per person, one hundred thousand dollars ($100,000) for |
death and bodily injury per incident, and twenty-five thousand dollars ($25,000) for property |
damage. |
(2) Uninsured and underinsured motorist coverage to the extent required by §27-7-2.1. |
(3) The coverage requirements of subsection (b) may be satisfied by any of the following: |
(i) Automobile insurance maintained by the TNC driver; or |
(ii) Automobile insurance maintained by the TNC; or |
(iii) Any combination of subsections (b)(3)(i) and (b)(3)(ii). |
(c) The following automobile liability insurance requirements shall apply while a TNC |
driver is providing prearranged rides: |
(1) Primary automobile liability insurance that provides at least one million five hundred |
thousand dollars ($1,500,000) for death, bodily injury, and property damage; |
(2) Uninsured and underinsured motorist coverage to the extent required by §27-7-2.1; |
(3) The coverage requirements of this subsection may be satisfied by any of the |
following: |
(i) Automobile liability insurance maintained by the TNC driver; or |
(ii) Automobile liability insurance maintained by the TNC; or |
(iii) Any combination of subsections (c)(3)(i) and (c)(3)(ii). |
(d) If insurance maintained by a TNC driver to fulfill the insurance requirements of |
subsections (b) and (c) of this section has lapsed or does not provide the required coverage, |
insurance maintained by a TNC shall provide the coverage required by this section beginning |
with the first dollar of a claim and such insurer shall have the duty to defend such claim. |
(e) Coverage under an automobile insurance policy maintained by the transportation |
network company shall not be dependent on a personal automobile insurer first denying a claim |
nor shall a personal automobile insurance policy be required to first deny a claim. |
(f) Insurance required by this section may be placed with an insurer licensed under §27- |
2.4-1 et seq., or with a surplus lines insurer eligible under §27-3-40 that has a credit rating of no |
less than "A-" from A.M. Best, or "A" from Demotech, or similar rating from another rating |
agency recognized by the Rhode Island insurance division. |
(g) Insurance required by this section shall be deemed to satisfy the financial |
responsibility requirement for a motor vehicle under §31-47-2(13)(i)(A). |
(h) A TNC driver shall carry physical or electronic proof of coverage satisfying |
subsections (b) and (c) with him or her at all times during his or her use of a vehicle in |
connection with a TNC's digital network. In the event of an accident, a TNC driver shall provide |
this insurance coverage information to the directly interested parties, automobile insurers, and |
investigating police officers, upon request pursuant to §31-47-2(15). Upon such request, a TNC |
driver shall also disclose to directly interested parties, automobile insurers, and investigating |
police officers, whether they were logged on to the TNC's digital network or providing |
prearranged rides at the time of an accident. |
39-14.2-15. TNC and insurer disclosure requirements.-- (a) The TNC shall disclose, in |
writing, to TNC drivers the following before they are allowed to accept a request for prearranged |
rides on the TNC's digital network: |
(1) The insurance coverage, including the types of coverage and the limits for each |
coverage, that the TNC provides while the TNC driver uses a personal vehicle in connection with |
a TNC's digital network; and |
(2) That the TNC driver's own automobile insurance policy might not provide any |
coverage while the driver is logged on to the TNC's digital network and is available to receive |
transportation requests or is engaged in a prearranged ride, depending on its terms. |
(b) Insurers that write automobile liability insurance in Rhode Island may exclude any |
and all coverage afforded under the policy issued to an owner or operator of a personal vehicle |
for any loss or injury that occurs while a TNC driver is logged on to a TNC's digital network or |
while a TNC driver provides a prearranged ride. This right to exclude all coverage may apply to |
any coverage included in an automobile insurance policy including, but not limited to: |
(1) Liability coverage for bodily injury and property damage; |
(2) Uninsured and underinsured motorist coverage; |
(3) Medical payments coverage; |
(4) Comprehensive physical damage coverage; |
(5) Collision physical damage coverage; and |
(6) Personal injury protection. |
Such exclusions shall apply notwithstanding any requirement under §31-47-2(13)(i)(A). |
Nothing in this section shall be construed as to require an insurer to use any particular policy |
language or reference to this section in order to exclude any and all coverage for any loss or |
injury that occurs while a driver is logged on to a TNC's digital network or while a TNC driver |
provides a prearranged ride. |
Nothing in this section shall be deemed to preclude an insurer from providing primary or |
excess coverage by contract or endorsement for the TNC driver's personal vehicle while the TNC |
driver is logged on to a digital network or while the driver is engaged in a prearranged ride. |
(c) Automobile insurers that exclude the coverage described in §39-14.2-14(b) and (c) |
shall have no duty to defend or indemnify any claim expressly excluded thereunder. Nothing in |
this chapter shall be deemed to invalidate or limit an exclusion contained in a policy including |
any policy in use or approved for use in Rhode Island prior to the enactment of this chapter that |
excludes coverage for vehicles used to carry persons or property for a charge or available for hire |
by the public. An automobile insurer that defends or indemnifies a claim against a driver that is |
excluded under the terms of its policy, shall have a right of contribution against other insurers that |
provide automobile insurance to the same driver in satisfaction of the coverage requirements of |
§39-14.2-14(b) and (c) at the time of loss. |
(d) In a claims coverage investigation, a TNC shall immediately provide upon request by |
directly involved parties or any insurer of the transportation network company driver, if |
applicable, the precise times that a transportation network company driver logged on and off of |
the TNC's digital network in the twelve-hour (12) periods immediately preceding and |
immediately following the accident. Any insurer providing coverage under §39-14.2-14(b) and |
(c) shall disclose upon request by any other such insurer involved in the particular claim, the |
applicable coverage, exclusions, and limits provided under any automobile insurance maintained |
under §39-14.2-14(b) and (c). |
39-14.2-16. Limitations on TNCs.-- TNC drivers shall be independent contractors and |
not employees of the TNC if they are determined to meet federal and state law and regulation |
relating to independent contractors, including, but not limited to, 26 U.S.C. §3401(a), 26 U.S.C. |
§3402(a)(l), §§ 28-29-17.1 and 28-42-7, and the TNC and TNC driver agree in writing that the |
TNC driver is an independent contractor of the TNC. |
39-14.2-17. Alcohol/Drug use strictly prohibited.-- (a) The TNC shall implement a |
zero-tolerance policy regarding a TNC driver's activities while accessing the TNC's digital |
network. The zero-tolerance policy shall address the use of drugs or alcohol while a TNC driver |
is providing prearranged rides or is logged into the TNC's digital network but is not providing |
prearranged rides, and the TNC shall provide notice of this policy on its website or mobile |
application, as well as procedures to report a complaint about a TNC driver with whom a rider |
was matched and whom the rider reasonably suspects was under the influence of drugs or alcohol |
during the course of the trip. |
(b) TNCs shall provide notice on their website or digital network how a rider may report |
a complaint about a TNC operator who the passenger reasonably suspects was under the influence |
of drugs or alcohol during the course of a recently completed prearranged trip. |
(c) Upon receipt of such a rider complaint alleging a violation of the zero tolerance |
policy, the TNC shall suspend such TNC operator's access to the digital network as soon as |
possible and shall conduct an investigation into the reported incident. The suspension of access |
shall last until the investigation is complete. The TNC shall maintain records relevant to the |
enforcement of this requirement for a period of at least two (2) years from the date that a rider |
complaint is received by the TNC. |
39-14.2-18. Controlling authority.-- All provisions of this chapter, with the exception of |
§39-14.2-14, are hereby declared to be the sole jurisdiction of the division; §39-14.2-14 is hereby |
declared to be the sole jurisdiction of the division and the department of business regulation. |
Cities, towns, and other local entities in the state are expressly prohibited from: |
(1) Establishing any licensing or registration requirement or imposing any charge, fee, or |
tax on transportation network companies, transportation network company operators, or personal |
vehicles; |
(2) Requiring a TNC driver to obtain a business license or any other type of similar |
authorization to operate within the jurisdiction; or |
(3) Subjecting transportation network companies to the city, town, or local entity's rate, |
entry, operation, or other requirements; provided, however, that cities and towns may continue to |
impose excise taxes upon the legal owners of vehicles used to provide TNC services in a manner |
consistent with previous such taxation of private motor vehicles. |
39-14.2-19. Airport Corporation Authority.-- Notwithstanding the provisions of §39- |
14.2-18, the Rhode Island airport corporation, or any successor entity authorized to oversee and |
control the property of T.F. Green airport and any other state airport, shall have the authority to |
establish reasonable regulations governing TNC operators offering TNC services on airport |
property through proper amendment of the corporation's ground transportation rules or by |
entering into operating agreements with TNCs. |
39-14.2-20. Business records to be maintained, retained by transportation network |
companies.-- (a) A TNC shall maintain individual trip records that detail the date, time, pick-up |
location, drop-off location, distance traveled, length of time of the trip, and total fare charged for |
every TNC service it coordinates in the state. Such records shall be maintained for a minimum of |
two (2) years from December 31 of the calendar year in which the services were rendered. |
(b) A TNC shall maintain detailed, TNC-operator records that include the dates and times |
the operator "logs into" and "logs out of" the TNC's digital network, the number of TNC service |
trips the operator performs through the TNC's digital network, and the total miles driven and fares |
collected. Additionally, the TNC shall maintain records of all passenger complaints lodged |
against each TNC operator and the results of any investigation or actions taken as a result of such |
complaints. Such records shall be maintained for a minimum of two (2) years from December 31 |
of the calendar year in which the services were rendered. |
39-14.2-21. Anti-discrimination-Handicapped accessibility.-- (a) A transportation |
network company shall adopt a policy of non-discrimination based on the rider's race, color, |
national origin, religious belief or affiliation, gender, physical disability, age, sexual |
orientation/identity, gender identity, or the pick-up location or drop-off location requested by the |
rider. TNCs and TNC operators shall not impose any additional charge(s) for providing services |
in compliance with this section. |
(b) TNC drivers shall comply with all applicable laws regarding non-discrimination |
against riders or potential riders on the basis of the rider's race, color, national origin, religious |
belief or affiliation, gender, physical disability, age, sexual orientation/identity, gender identity, |
or the pick-up location or drop-off location requested by the rider. |
(c) TNC operators shall not deny or refuse service to any rider accompanied by a service |
animal, nor shall a TNC operator impose any additional charge for the transportation of any such |
service animal accompanying a TNC rider. Such service animals shall be allowed to accompany |
the TNC rider in the passenger compartment of the vehicle without any conditions or restrictions, |
so long as the animal does not impede the safe operation of the vehicle. |
39-14.2-22. Penalties for violations by TNCs or TNC operators.-- (a) The |
administrator may impose civil sanctions upon any TNC or TNC operator subject to the |
applicable provisions of this chapter and/or any rules and regulations promulgated under it, who |
or that shall knowingly or willfully cause to be done any act prohibited by applicable sections of |
this chapter, or who or that shall be guilty of any violation of this chapter or the rules and |
regulations. The sanctions may include a civil penalty (fine) or the suspension or revocation of |
the TNC's license. |
(b) If the division finds that a TNC has failed to comply with the provisions of §39-14.2- |
7, the division shall conduct an audit of an additional sample of TNC records as determined by |
the division. |
(1) Upon a TNC's first violation of §39-14.2-7, the division shall fine the TNC five |
thousand dollars ($5,000). Upon any additional violations after a three-year (3) period during |
which the TNC has not violated §39-14.2-7, the division shall fine the TNC seven thousand five |
hundred dollars ($7,500). |
(2) Upon a TNC's second violation of §39-14.2-7 within three (3) years, the division shall |
fine the TNC ten thousand dollars ($10,000) and shall require the TNC to produce a remediation |
plan to meet the requirements of §39-14.2-7. |
(3) Upon a TNC's third violation of §39-14.2-7 within three (3) years, the division shall |
assume responsibility for implementing the provisions of §39-14.2-7 on behalf of the TNC for at |
least six (6) months and until the TNC has provided a remediation plan and the division has |
determined that the TNC will successfully achieve full compliance with this chapter. At |
minimum, and subject to such other requirements as the division may establish by regulation, the |
division shall conduct required background checks for the TNC's drivers. Any additional costs |
incurred by the division as a result of implementing this section shall be reimbursed by the TNC. |
(c) Nothing in this section shall be construed to limit the division's authority to fine TNCs |
or TNC drivers or suspend or revoke TNC licenses. |
SECTION 2. This act shall take effect one hundred twenty (120) days after passage. |
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LC005448/SUB A/2 |
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