Chapter 154

2015 -- H 5491 SUBSTITUTE A AS AMENDED Enacted 07/09/2015

A N   A C T

Introduced By: Representatives Corvese, Winfield, Carnevale, and Slater

Date Introduced: February 12, 2015

It is enacted by the General Assembly as follows:

SECTION 1. Section 5-38-5 of the General Laws in Chapter 5-38 entitled "Automobile

Body Repair Shops" is hereby amended to read as follows:

5-38-5. Rules and regulations. -- The auto collision repair licensing advisory board shall

shall, with the director's approval:

(1) Establish any rules, regulations, and procedures that it deems appropriate, and all

those rules, regulations, and procedures constitute a public record.

(2) Establish standards for sanitary, hygienic, and healthful conditions of the work

premises and facilities used by persons licensed by the board.

(3) Establish minimum requirements for the licenser of auto body repair shops.

(4) Establish minimum requirements for the certification of auto repair technicians, other

than those whose work is limited to glass repair and/or replacement.

(5) Establish two (2) classifications of full collision licensees based upon the following:

(i) Class A certification: To be eligible for Class A certification, a full collision licensed

auto body repair facility must meet the following minimum requirements:

(A) Comply with all requirements for licensure promulgated by the department pursuant

to subsections (1) through (4) of this section; and

(B) Be certified by at least one automobile manufacturer for the repair and refinishing of

aluminum, high strength steel, and other metal or alloy; and

(C) Ensure customer satisfaction by providing each customer with a written, limited-

lifetime warranty that is valid against workmanship defects and maintain a system for

documenting customer complaints and responses to service; and

(D) Provide evidence of certification of all technicians employed at the auto body repair

facility by methods approved by the department regulations pursuant to subsection (4) of this

section:

(ii) Class B certification: To be eligible for Class B certification, a full collision licensed

auto body repair facility must establish that it has met all of the requirements promulgated by the

department pursuant to subsections (1) through (4) of this section.

(iii) Class certification shall be issued to qualifying full collision licensed auto body

repair facilities upon initial application for licensure and upon license renewal.

(iv) Notwithstanding subsection (iii) above, full collision licensed auto body repair

facilities seeking Class A certification must apply to the department on or before December l,

2015; all Class A applications must include documentation evidencing automobile manufacturer

certification pursuant to § 5-38-5(5)(i)(B). Resulting classification designations (A or B) must be

issued on or before April l, 2016, by the department. Any applicant requesting Class A

certification must submit a three hundred dollar ($300) application fee.

(v) Any full collision licensed auto body repair facility that does not apply for

certification on or before March 1, 2016, will be designated as a Class B full collision auto body

repair facility.

(vi) After initial issuance of class designation by the department, pursuant to subsection

(iv) of this section, a designated Class B auto body repair facility may apply for Class A

certification at any time in a calendar year with an application fee of three hundred dollars ($300).

The new classification, if any, resulting from a full collision licensed auto body repair facility's

application received prior to December 31 of any calendar year must be updated on the

department's listing of licensed auto body repair facilities for use by insurers in the auto body

labor rate survey pursuant to § 27-29-4.4 of the next calendar year.

(vii) The auto collision repair licensing advisory board shall review the regulations

promulgated under subsection (5) of this section at least every two (2) years. If new regulations

are promulgated as a result of a review by the board, licensees must be given reasonable time to

comply with any new requirements of class designations.

(viii) The department shall adopt such regulations necessary to carry out the provisions of

this section on or before January 31, 2016.

SECTION 2. Section 27-29-4.4 of the General Laws in Chapter 27-29 entitled "Unfair

Competition and Practices" is hereby amended to read as follows:

27-29-4.4. Auto body repair labor rate surveys. -- (a) Every insurance carrier

authorized to sell motor vehicle liability insurance in the state shall conduct an auto body repair

labor rate survey, subject to and in accordance with to, and in accordance with, the following

provisions:

(1) When used in this section the following definitions shall apply:

(i) "Auto body labor rate survey" is an analysis of information gathered from auto body

repair shops regarding the rates of labor that repair shops charge in a certain geographic area.

(ii) "Prevailing auto body labor rate" means the rate determined and set by an insurer as a

result of conducting an auto body labor rate survey in a particular geographic area, area and used

by insurers as a basis for determining the cost to settle automobile property damage claims.

(iii) "Independent auto body repair facility" means any auto body repair facility that does

not have a formal agreement and/or written contract with an insurer to provide auto body repair

services to insureds and/or claimants.

(iv) "Direct repair program" means any methods through which an insurer refers,

suggests, recommends a specific auto body repair facility, with whom the insurer has a formal

agreement and/or contract to provide auto body repair services, to insureds and/or claimants.

(v) "Contract rate" means any labor rate to which an auto body repair facility and an

insurer have agreed in a formal agreement and/or written contract.

(2) Each insurer must conduct an a separate and distinct auto body labor rate survey, for

each classification of auto body shops as established by the department of business regulation

pursuant to § 5-38-5, in writing, annually to determine a separate and distinct prevailing auto

body labor rate for each classification of fully licensed auto body repair facilities.

(3) Insurers may not use an auto body labor rate survey, survey; contract rates from auto

body repair facilities with which it has a formal agreement or contract to provide auto body repair

services to insureds and/or claimants, claimants; rates paid as a result of subrogation, rates

obtained from auto body repair facilities in a different classification than that being surveyed, or

rates from a repair shop facility holding a limited or special use license.

(4) Each auto body labor rate survey shall include the following:

(i) The name and address of each shop surveyed in the labor survey;

(ii) The total number of shops surveyed;

(iii) The prevailing rate established by the insurer for each classification of full collision

licensed auto body repair facilities; and

(iv) A description of the formula or method used to calculate or determine the specific

prevailing rate reported.

(5) Each insurer must report the results of their auto body labor rate survey to the

department of business regulation insurance division.

(6) The department of business regulation must promulgate regulations related to auto

body labor rate surveys by October 1, 2006 2006, establishing the following:

(i) A questionnaire that must be used by all insurers in their labor rate survey;

(ii) Date of reporting; and

(iii) Number or percentage of shops to be surveyed.

(7) The department of business regulation shall review all surveys submitted for

compliance with this section and any rules and regulations promulgated by the department.

(b) Nothing contained in § 27-29-4.4 shall require an insurer to establish the prevailing

rate for each classification of full collision licensed auto body repair facilities based solely on the

survey results.

SECTION 3. Section 1 of this act shall take effect upon passage. Section 2 of this act

shall take effect on January 1, 2016.

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LC001381/SUB A/2

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